Account Management Data Analyst presso Expeditors

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within — more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs — they’re chances to grow, do what you love and build a career with us!

SCOPE OF POSITION

This is a full-time, in-person position based at one of our office locations in Raleigh-Durham, Charlotte, or Charleston.

The Account Management Data Analyst drives key global projects within the Account Management Program, leveraging data insights to support decision-making, enhance operational efficiency, and drive sustainable business growth. This role is responsible for executing the technical roadmap, developing scalable data solutions, and delivering high-impact reporting for executive leadership.

The ideal candidate must be an independent worker with a passion for data, a strong desire to learn, and an ability to develop innovative ways to analyze and present data in a real-world environment. This role offers the opportunity to work with large and complex data sets, applying strong data analysis skills and technology. A high level of attention to detail, strong research abilities, and proficiency in Excel and other analytical tools are essential.

The scope of the Account Management Program includes:

1. Global Account Management  (GAM) Program
2. Customer Relationship Development (CRD) Program
3. Account Development Program (ADP)

KEY RESPONSIBILITIES 

Data Analysis & Reporting Solutions

• Develop and implement reporting solutions to drive data-driven business decisions.
• Integrate and stage external data sources for sustainable reporting.
• Define and track KPIs to measure program success.
• Design, implement, and maintain reports using third-party and in-house reporting tools, including Power BI, Excel, and InetSoft.
• Build interactive reports and dashboards using Excel, Power BI and other reporting platforms to visualize key insights.
• Conduct in-depth data analysis to identify business trends, patterns and anomalies and communicate findings effectively.
• Prepare, review, and analyze internal and external reports, including KPIs and sales. performance/recognition reports, and present insights to the sales team.

Business & System Analysis

• Identify data requirements and optimal formats for customized solutions.
• Overcome data challenges by sourcing from multiple warehouses and external sources.
• Maintain and optimize database structures for efficiency.

Stakeholder Collaboration & Expertise

• Act as a business stakeholder in IS development efforts.
• Align with internal teams to improve reporting solutions.
• Research and implement new data tools and platforms.

Required:

• Bachelor’s degree in relevant field (e.g., Finance, Accounting, Business Analytics, Data Science, Statistics, or Computer Science) is required.
• 2+ years of experience in data analysis, preferably in a sales or financial environment.
• Expertise in Power BI, SQL, and Advanced Excel.
• Experience with data visualization tools (Power BI or Tableau).
• Strong analytical, problem-solving, and communication skills.
• Ability to simplify complex data for executive presentations.

Preferred:

• Degree in a quantitative field or business.
• Experience with Python, R, JavaScript, or other scripting languages.
• Familiarity with DB2, Vertica, SQL Server.
• Customs Broker license / IATA-FIATA certification.
• Project management and business process documentation experience.
• Ability to adapt to continuous change and embrace new technology.

All your information will be kept confidential according to EEO guidelines.