Deposit Support Representative - Halifax, PA presso Mid Penn Bank

 A great banking experience starts with a great team…Mid Penn Bank is actively seeking a full time Deposit Services Representative to join our team in Halifax, PA.

We believe that our ongoing success depends upon a skilled, satisfied, and valued work force. As a member of our team, you can expect opportunities to develop your skills to help you excel in your role and achieve your professional career goals. We offer a comprehensive range of flexible benefits to support your personal and financial well-being. Our inclusive culture encourages all employees to share ideas, collaborate, and contribute to the values that make us a winning team for our customers, shareholders, and communities. 

Position Overview

The Deposit Services Representative is responsible for the checking and/or savings and certificates of deposit function including but not limited to: non-sufficient funds processing, stop payments, non-post resolution, large dollar check verification, IRA & HSA support, returned deposit item processing, customer service and research.  The Deposit Support Representative will partner with other internal departments to ensure customer needs are met and any issues are resolved timely. This individual will follow procedures and policies and seek exception approvals as warranted. This individual will also assist with a variety of operational tasks, crucial for the success of the Deposit Services Department.

Essential Duties and Responsibilities

• Performs a variety of duties to support the deposit services function.
• Processes time sensitive transactions.
• Performs research and error correction.
• Follows all Red Flag procedures.
• Prepares, scans, and indexes financial documents.
• Supports correction and maintenance to customer profiles, portfolios and accounts. Verifies maintenance changes.
• Completes processing for account charge off and collection assignment and tracking.
• Responds to inquiries relating to the deposit services function, requests from customers, other personnel, etc., within given time frames and within established policy.
• Offers ideas and suggestions to expedite processes and provide positive impact changes to organizational operations.      

Ancillary Duties

• Performs tasks, which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.
• This position requires providing backup departmental support.
•  Supports crucial job functions for Disaster Recovery and business resumption. May occasionally work remotely to test and support live Disaster Recovery situations.
• Regular and predictable attendance is required.

 Education & Qualifications

• A high school diploma or equivalent; training relating to deposit accounts and account ownership.
• A minimum of one (1) year of related experience normally required.

Skill(s)

Moderate reading, writing, grammar, and mathematics skills; strong analytical ability; good interpersonal relations and communicative skills; good typing, computer skills including office suite; excel; ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 20 lbs. or less; visual, auditory and speaking skills.

 Equipment/Machines

• Computer (and a variety of financial related software systems)
• Telephone
• Printer/copier/scanner
• Calculator
• Fax Machine
• Token-based access security devices
•  Personal laptop or computer with sufficient bandwidth and virus and malware protection

Benefits

Mid Penn Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account, dental and vision insurance; life insurance; 401(k) program with employer match and employee stock purchase plan; paid time off, paid holidays; disability insurance coverage, parental leave; employee assistance program, and tuition reimbursement.  

 In addition, all employees are eligible to participate in mentorship programs, receive individualized development and career counseling, and participate in Mid Penn University courses and development programs.   
 

EEO Statement

Qualified applicants are considered without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, pregnancy, disability, or protected veteran status. We also comply with all applicable laws governing employment practices and do not discriminate on the basis of any unlawful criteria. 

 Equal Opportunity Employer–Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Sponsorship Statement

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Mid Penn Bank currently or in the future.