Job Title: Senior Applications Engineer
Hiring Manager: Director - Semiconductor Innovation Center
Mission of the role: This position will champion solutions for our semiconductor customers and demonstrate Mott’s technical expertise in filtration, purification and flow control. Working directly with the commercial and engineering teams, this role will ensure customer satisfaction by rapidly identifying solutions and providing world-class service.
Company: Mott is a technology-driven, high-precision filtration company trusted by the world’s best technical and performance brands across four core markets: Medicine, Computing Power, Clean Energy, and Space Exploration. Our products can be found everywhere…including lifesaving medical devices, artificial intelligence, and missions to Mars!
The company’s strategic vision is to deliver technological breakthroughs in critical growth markets. Established in 1959 and located in Farmington, Connecticut (90 miles from NYC and Boston), the company is a part of the IDEX family and has more than doubled in size over the last 5 years. Mott is poised for significant expansion over the next 5 years.
Key Responsibilities: |
- Collaborate with customers to provide custom filtration, purification, and flow control solutions to technical problems in the Semiconductor market
- Provide guidance to customers in need of technical help related to Mott’s product lines
- Build accurate cost estimates for commercial team in a timely manner
- Recognize business patterns and market trends which allow Mott to stay competitive and launch new products
- Gain insight into customer applications and use of Mott’s technology
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Major Challenges: |
- Identifying products that adequately satisfy customer requirements
- Limited published data on porous metals and use in customer applications.
- Coordinating across functions to respond quickly and accurately to opportunities.
- Working directly with industry leaders who challenge norms and are continuously advancing.
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Expected Performance Outcomes: |
- Engage Quickly: Begin interaction with customer within 6 hours of RFQ submittal
- Drive Fast Resolution: Deliver solutions within 5 days of request.
- Cost Accurately: Estimate costs within 10% of actual costs
- Business Impact: Solutions must have above average EBIDTA returns
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Required Experience: |
- 3+ years in technical, customer-facing role and 8+ years in a manufacturing environment. Semiconductor industry experience is highly preferred.
- Bachelor’s degree in Materials Science, Mechanical, Chemical Engineering or related field.
- Experience leading cross functional teams to resolve technical solutions and/or launch new products
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Technical Knowledge/Skills: |
- Knowledge of semiconductor fabs, equipment, and standards
- Experience with fluid dynamics, contamination control, and materials/fittings used in semiconductor industry
- Understanding how technical solutions recommended impact business financials
- Comfortable synthesizing technical information and presenting to customers
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Personal Attributes: |
- High level of customer focus and attention to detail
- Can recognize and act on trends in data and customer behavior
- Self-starter and can independently prioritize tasks
- Strong communication skills (written and verbal)
- Acts with urgency
- Analytical Thinker
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