Description

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Job Description

Position Title: Automotive Service Porter
Location: Ron Marhofer Auto Family
Department: Service / Fixed Operations
Reports To: Service Manager

Company Overview

At The Ron Marhofer Auto Family, we’ve proudly served Northeast Ohio since 1919. As a family-owned dealership group, we are committed to delivering world-class customer experiences while staying true to our six core values:

• World-Class Experience

• Commitment to Excellence

• Teamwork

• Trust & Respect for the Individual

• Continuous Improvement

• Approachability & Process Orientation

If you’re looking for a supportive, growth-focused environment with opportunities to advance your career in the automotive industry, we invite you to join our team.

Summary

The Automotive Service Porter plays a vital role in supporting both the service and sales departments. This position is responsible for ensuring vehicles are clean, organized, and ready for customers, while maintaining the appearance and flow of the dealership lot. The Service Porter helps create a positive first impression for customers and ensures a safe, efficient, and professional work environment.

Key Responsibilities

• Vehicle Logistics: Move vehicles between the sales lot, service drive, and storage areas safely and efficiently.

• Vehicle Cleaning: Wash, vacuum, and polish both new and pre-owned vehicles for delivery and service.

• Lot Maintenance: Maintain a clean, organized lot by removing trash, snow, and ice, and ensuring vehicles are properly arranged.

• Inventory Management: Track the status and location of vehicles on the lot to support technicians and sales staff.

• Basic Maintenance: Perform light tasks such as checking tire pressure, refueling, jump-starting, and charging batteries.

• Customer Support: Greet and assist customers when needed, including retrieving or delivering vehicles.

Qualifications and Skills

• Valid driver’s license with a clean driving record.

• Strong sense of responsibility, reliability, and trustworthiness.

• High attention to detail to identify vehicle cleanliness and potential damage.

• Physical stamina for extended periods of standing, walking, and vehicle movement.

• Ability to work outdoors in varying weather conditions.

Work Environment & Growth

Automotive Service Porters are key members of the dealership team, helping maintain smooth operations and customer satisfaction. This entry-level role is an excellent starting point for those interested in growing within the automotive industry, with potential career paths in service advising, sales, or technical roles.

Qualifications