Human Resources Clerk presso RIVERSIDE TRANSIT AGENCY, CA

About the Department

THIS POSITION IS DESIGNATED AS NON-BARGAINING UNIT AND THE INCUMBENT SHALL SERVE IN AN "AT-WILL" CAPACITY.

Provides administrative and technical support to the Human Resources Department,  such as maintaining employee records and information. Serves as support and back up to greet the public, answer and route administrative telephone calls and handle sales.

Position Duties

The following duties are standard for this position.  The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.

Evaluates intermittent leave requests, determines eligibility and communicates leave approvals/denials to employees. 

Maintains log of documentation for various leave and pay policies (i.e. - medical documentation, bereavement documentation, jury services, etc.).

Monitors, generates various reports, audits and prepares corresponding documents related to bargaining unit performance evaluations, expiring credentials, and milestone anniversaries for distribution to departments. Provides notices to departments and employees when action is required on such items.  Prepares necessary employee communication and clinic authorizations for other medical related visits as needed.

Assists with Personnel Action Forms and data entry.

Responds to records requests and verifications of employment. Responds to verification of employment inquiries by disclosing approved information upon receipt of signed release.

Utilizes established letters and memoranda to communicate with internal and external customers.  

Establishes new employee files, electronically and otherwise.  Responsible for organizing and maintaining files by sorting and filing documents and records alphabetically. 

Assists with answering routine employee questions related to attendance, leaves, credentials, etc. 

May assist with entries and updates of personnel data.   

Assists with entry of annual salary progressions as defined by policy and/or collective bargaining agreements. 

Monitors and maintains the department’s inventory to include ordering and organization of employee service awards.

Monitors and maintains the department’s EDMS and scanning protocols.

Assists with coordination and administrative support for employee events and other department or Agency programs.

May be certified by the Department of Justice to roll fingerprints as part of the Agency’s background check process. 

Performs all front desk/HR Administrative Clerk duties while providing coverage.

Participates in employment outreach activities including representing RTA at job fairs and other events.

Prepares attendance discipline and serves as back-up to other discipline processes, such as taking hearing notes.

May assist with coordinating department meetings, preparation of meeting agendas and taking notes/minutes for certain meetings.

 Ability to speak Spanish is required.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

Minimum Qualifications

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED) is required (Associates or Bachelors’ Degree in Human Resources or related field is preferred); and 2-3 years of professional level administrative support preferably for Human Resources and/or Executive teams.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

COMPUTER SKILLS

Knowledge of basic office equipment and personal computers. 

Familiarity with software programs such as Microsoft Office, to include Word, Power Point, Outlook, Access, etc. Strong Excel skills. 

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Possession of a valid non-restricted California driver's license is required.

OTHER SKILLS AND ABILITIES

Knowledge of basic office equipment.  Ability to type  and use a ten-key calculator.  Ability to organize and plan workload and work independently.  Ability to establish and maintain effective working relationships with others.  Ability to keep confidential information.  

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

The noise level in the work environment is usually moderate.

Note to Internal Candidates: 

The following areas will be reviewed as part of the selection process:  

• Will be required to pass job related skills test(s).Testing may include, but is not limited to:
  • Written test(s)
  • Oral test(s)
  • Practical test(s)
• Past year performance record will be reviewed:
  • No more than 1 verbal warning within a 12 month period
  • Must have zero additional disciplinary actions, i.e. no:
    • Written Warnings
    • Final Warnings
    • Suspension
  • Must have no more than 2 Incidents/miss-outs within the previous 12 month period.
  • Must have no more than 5 Counted Absences within the previous 12 month period.
  • No Preventable Accidents.
  • Performance Appraisal ratings must be at or above "Meets Standards."

Other Qualifications

Department:   Human Resources
Reports To:    Human Resources Manager
FLSA Status:  Non-Exempt

Applications will be evaluated and only qualified applicants will be invited to participate in the selection process which may include: a written exam (pass/fail), a performance exam (pass/fail), and an oral interview (100% weight). The examinations will be used to assess the applicant's knowledge, skills and abilities as they relate to the position. The selection procedures may change depending on the needs of the Agency; if such changes apply, qualified applicants will be notified prior to the administration of examinations.

The Riverside Transit Agency complies with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of accommodation requests prior to the first test part. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the Riverside Transit Agency requires that all new employees provide documentation to establish both work authorization and identity.

***RTA IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER***