Licensed Crisis Clinician - Part Time (Emergency Services Counselor II) presso City of Norfolk, VA

About the Department

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself.  Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.   

The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use disorders, and intellectual/developmental disabilities. Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community. 

Today, the CSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment and dedicated to supporting a positive work and treatment environment. Please join us as we provide hope and recovery opportunities for the persons we serve.

The NCSB is seeking a Licensed Crisis Clinician (Emergency Services Counselor II) in their Clinical and Acute services Division, The Licensed Crisis Clinician, will assess individuals in crisis to provide or link the individual and/or significant others with needed mental health services in the least restrictive setting, thus diverting individuals, when possible, from State Hospital care to community-based care. Provides crisis and/or community stabilization related activities and services. Responds in person and/or by phone to requests for assistance with individuals experiencing behavioral health (mental health and/or addiction) crisis concerns, including persons with co-occurring health, developmental, and/or social vulnerabilities or crisis states. Serves both adults and children. Works with persons in pre-crisis, crisis, post-crisis, and stabilization points in their behavioral health condition. Works in a team environment. Provides consultation and clinical supervision to clinical staff as assigned, formally through structured supervision and informally through role modeling. Supervises and observes non-licensed staff complete pre-admission screening evaluations. 

Position Duties

Essential functions are but not limited to: 

• Works collaboratively with others while displaying good judgment and problem-solving skills. Cultivates, fosters, and maintains positive working relationships among crew members and with those contacted in the performance including co-workers, supervisory staff, community partners, and emergency public services personnel. 
• May include driving a City vehicle to respond in the community. Maintains awareness of Norfolk geography. Utilizes map and traffic navigation platforms to report to call locations in a timely manner.
• Operates radio and other communication equipment and electronic mobile devices.
• Interacts with individuals in a respectful and dignified manner using a culturally competent and trauma-informed approach. Establish trust and seeks answers to questions to better understand the situation.
• Evaluates crisis telephone calls and determines the type of response needed, including crisis intervention, phone counseling, information, follow-up, pre-admission screening, and/or referrals.
• Provides phone counseling in the office and face-to-face crisis counseling in the office and in the community (e.g. hospital, emergency rooms, agency offices, residences).
• Documents all observations and actions using program-specific forms and standards complete reports and records; performs data entry as needed; maintains confidentiality of information.
• Completes pre-admission screening evaluations and facilitates obtaining Temporary Detention Orders (TDO's) in accordance with mental health service policies.
• Prepares clear and concise written reports. Maintains client records and statistical data.
• Provides expert testimony to the Norfolk Courts for assigned commitment cases regarding the client's history, behavior and least restrictive treatment alternative.
• Initiates, completes, and maintains program records and documentation in accordance with policies and procedures.
• Provides consultation and clinical supervision to clinical staff as assigned both informally through role modeling and formally through structured supervision.
• Prepares and maintains documentation in compliance with agency, state, and federal guidelines and regulations; complies with privacy and reporting requirements.
• Complies with applicable local, state, and federal regulations for provision of information and reporting abuse and policy violations.
• Identifies staff training needs and recommends strategies to meet those needs.
• Performs as shift lead, reviews and supervises preadmission screening assessments; audit records and provides evaluation of prescreening assessments.
• Performs related duties as assigned.

Minimum Qualifications

Master's or Doctoral Degree in counseling, psychology, social work, nursing, or a related human services field or equivalent.

Three years of supervised experience in directly providing mental health services.

Other Qualifications

Required:

• Valid driver's license. 
• Must be a licensed mental health care provider.

Preferred:

• Certified or certifiable in Basic Life Support and First Aid training
• Licensed Professional Counselor (LPC)
• Licensed Clinical Social Worker (LCSW)
• Licensed Marriage and Family Therapist (LMFT)
• Licensed Clinical Psychologist (LCP)
• Psychiatric Nurse Practitioner (PMHNP) or Psychiatric Clinical Nurse Specialist (PMHCNS)
• Doctor of Medicine (MD)/Doctor of Osteopathic Medicine (DO)  

** Free Licensure Supervision**

Working Hours: Flexible availability, including 24/7 coverage, is required, with a maximum of 20 hours per week.

Signing Bonus: This position is eligible for a one-time $5,000 signing bonus for new hires.  

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