INSURANCE VERIFICATION REPRESENTATIVE presso Legent Health

About Legent Health

At Legent Health, our mission is simple yet profound: “To provide first-class health care that puts YOU first.”

Our vision reflects our commitment to excellence: “Through robust physician partnerships, become a nationwide leader in compassionate, quality healthcare focused on the patient and available to everyone.”

Our values, also known as our brand pillars, define how we stay true to our identity in the healthcare industry and the communities we serve. These values are central to everything we do:

• Respect: We honor the time and trust of both patients and physicians by delivering organized, efficient services that ensure a seamless healthcare experience.
• Service: We are committed to highly personalized care for patients, their families, and the physicians who serve them, driving optimal outcomes for all.
• Leadership: We strive to be a trusted leader through innovation, clear communication, and unwavering dedication to excellence across our employees and partners.

Joining Legent Health means being part of a team that lives these principles every day, as we build a future focused on compassionate, quality care.

About the Role

An Insurance Verification Representative is responsible for obtaining all relevant In and Out of Network benefits via phone and online systems for facilities as needed. Critical requirement is communicating informational needs with both the insurance companies as well as the center staff as needed. 

Position’s Essential Responsibilities 

• Insurance verification processes including obtaining benefits and updating the relevant EMR. 
• Entering clear and concise notes into the EMR related to patient benefits. 
• Utilize the VOB Tool to obtain eligibility and benefits. 
• Ensure clarity in insurance coverage eligibility. 
• Communicate regarding any emerging policy changes. 
• Communicate effectively and efficiently with multiple offices and facilities as questions arise regarding patient benefits and eligibility. 
• Demonstrates ability to be team player. 
• Under the direction of leadership works with necessary departments (e.g., Case Management, Medical Records, Patient Access, PFS Resolution Team, etc.) in order to drive process improvement and system edits. 
• All other duties as assigned. 

Education Requirements 

• High School Diploma 
• Insurance verification and authorization experience preferred 
• Listens well and devotes full attention to patients and medical professionals alike 
• Has the ability to remain calm, even under the most stressful of situations 
• Communicates well, both orally and in writing 
• Is able to switch priorities based upon patient need 
• Is able to maintain confidentiality 
• Ability to multi-task in a fast-paced environment. 

Why Join Legent Health?

Legent Health fosters an environment where team members are empowered to deliver exceptional care while growing professionally within a supportive, values-driven culture.

We Offer:

• Competitive salary and performance incentives
• Comprehensive benefits package 
• Paid time off and wellness programs
• Career development and training opportunities

Equal Employment Opportunity (EEO) Statement

Legent Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected characteristic.

I-9 and E-Verify Compliance:
 Employment eligibility will be verified through the U.S. Department of Homeland Security’s E-Verify system. All applicants must provide valid documentation to establish identity and authorization to work in the United States, as required by federal law.