Director of Retail, Grand Canyon National Park presso Delaware North

Delaware North Parks and Resorts is hiring an experienced Director of Retail to join our team at Grand Canyon National Park in Grand Canyon, Arizona. In this role, you will be responsible for leading the successful and profitable retail operations at Grand Canyon National Park. Our ideal candidate is experienced at creating and executing on retail strategies for multi-unit operations.

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Delaware North's operations in Grand Canyon National Park offer the opportunity to experience living and working in one of the natural wonders of the world. We provide a variety of employee housing options including shared trailers, apartments, dorm rooms, and houses, with amenities including a community center, free internet, workout, and recreational equipment. We also offer team member food and retail discounts.

• Partner with corporate retail support to develop a retail strategy
• Execute merchandise plans at the store level, working in partnership with the Buying team and the Director of Merchandise
• Maintain seasonal floor plans and visual merchandising standards
• Ensure inventory accuracy through effective management of stock flow, adjustments, and spoilage, while maintaining alignment with the company’s pricing strategy
• Ensure adequate staffing levels are maintained
• Pay close attention to sales and profit results as well as sales leadership training, visual merchandising, store standards, customer service, budget development, and expense control
• Develop store managers to become proactive in running and controlling their individual businesses through training, development of operational standards, leadership, and support
• Maintain compliance with state, federal, and local laws
• Support and ensure compliance with Delaware North's environmental initiatives, as well as customer service and operational standards programs
• Operate a company vehicle when necessary

• Minimum of 8 years high-volume, multi-unit, senior-level retail management experience
• Bachelor’s degree in business administration or related field, equivalent education or experience
• Experience in grocery is recommended but not required
• Must have excellent written, verbal, and interpersonal communication skills
• Familiar with various software applications, including Microsoft Office Suite and point-of-sale systems
• Established assessment and decision-making skills with proven ability to build relationships and influence at all levels of the organization
• Must have a valid driver’s license