- Professional
- Ufficio in Boston
Our Opportunity:
Site Reliability Engineers – Observability Team are a cross-functional group of systems and software engineers responsible for the operational aspects of Chewy’s e-commerce platform. The team designs, builds, and maintains Chewy’s observability platform—covering metrics, logging, and tracing—while also supporting the infrastructure behind both internet-facing and internal services.
We’re looking for engineers who want to contribute to developing infrastructure software, maintaining it, and scaling Chewy’s technology stack. Come help us build a bigger and better Chewy as a Site Reliability Engineer! You will be part of a small team with a huge impact on our incredible growth. Ideal candidates can clearly communicate complex technical concepts with diverse audiences across the organization. They remain calm under pressure and bring structure to high-pressure, fast-paced tasks and projects.
What You’ll Do:
- Experience coding in one or more programming languages (e.g., Java, Node.js, or Python) with a solid foundation in software design
- Hands-on experience with OpenTelemetry collector, Datadog, and Dynatrace integrations, with familiarity in creating metrics using StatsD and Prometheus
- Experience and familiarity with FluentBit/Fluentd log pipelines, ensuring scalable and reliable log processing
- Worked on Jenkins release processes and Kubernetes running the apps under the guidance of senior engineers
- Strong understanding of monitoring, logging, and tracing data to improve engineering teams’ ability to optimize customer-facing services
- Identify requirements for other operational teams (release engineering, automation, etc.) during the application development phase
- Act as a technology and DevOps engineer to improve the automation areas on the observability platforms
- Participate in the on-call rotation for Level 1-2 support critical issues
What You’ll Need:
- Bachelor’s degree + 4 years of experience, or master's degree + 2 years of experience
- Hands-on experience developing coding skills in Java, Node.js, and infrastructure scripting (e.g., Terraform) for automation and observability enhancements
- Minimum 2+ years of experience building and managing applications in public cloud platforms such as AWS (preferred) or GCP
- Experience working with the open-source community (e.g., troubleshooting, patch submission)
- Strong ability to organize, troubleshoot, and continuously learn
Bonus (if applicable):
- Deep expertise in Datadog / Dynatrace / Splunk or any open source eco system environments
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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