- Ufficio in Sevilla
Onyx CenterSource is the leading global provider of B2B payments and business intelligence solutions to the hospitality industry. Our global team of experts collaborate to solve our clients’ business challenges, enabling our clients to enjoy stronger business relationships with each other by streamlining commission payments, removing friction from the process. This means hotels pay agencies the money they’re owed faster, and agencies receive much-needed supplier revenue more quickly and easily, increasing their desire to direct more bookings to hotels that use Onyx. All of this frees our clients up to focus on strategic, revenue-generating activities.
As a worldwide team with 20+ nationalities represented, we value our differences and use them to best serve our global clients. Every Onyx employee has the opportunity to grow through continual development opportunities, and we’re committed to making a positive impact in our communities and the world.
Onyx offers a variety of benefits to support a competitive total compensation package. You will work in an international and fast paced growing environment full of learning opportunities.
Overview | The Support Operations Intern – Operations Support is responsible for assigned operations support activities. This role has accountability to the Manager of Support Operations and maintains close working relationships with Customer Support teams and other Onyx stakeholders. The Support Operations Specialist is expected to perform all assigned activities are accomplished per SOP and expectations. | |
Location | Spain |
|
Education | Minimum required: Currently enrolled in a Vocational Training program |
|
Span of Control: | Reports to: Manager of Support Operations Oversight: This position has no direct reports | |
Roles/ Responsibilities | · Verify and update account names, addresses, email addresses, and tax details. · Conduct regular reviews of master data to identify and correct inaccuracies. · Clean and maintain master data to ensure consistency and reliability. · Collaborate with other departments to resolve data discrepancies. · Document and report any data quality issues to relevant stakeholders. · Assist in developing and implementing data quality improvement initiatives. · Provide support and assistance with data entry and data management tasks. | |
Qualifications | Minimum required: · Proficient in Microsoft Office Suite (Excel, Word, Outlook). · Fluent in both oral and written English. Fluency or working knowledge of other languages an advantage.
Teamwork/Leadership/Interpersonal skills: · Strong attention to detail and accuracy. · Good organizational and time management skills. · Ability to work independently and as part of a team. · Basic understanding of data management principles. | |
Physical Demands/ Travel Requirement | Work associated with this position is sedentary in nature and performed indoors at a desk either remotely or in an office setting. Travel for this position is less than 10%. | |
