Outbound Lead FreshDirect Express - Brooklyn presso FreshDirect
FreshDirect · Brooklyn, Stati Uniti d'America · Onsite
- Professional
- Ufficio in Brooklyn
The Outbound Team Leader is responsible for the Outbound Team’s daily operations. The Outbound Team Leader has a mastery of all outbound functions (pick, checkout, and trip build). The Outbound Lead balances performing all outbound functions as needed—and at an expert level—with coaching associates and refining processes.?
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Responsibilities:?
?Identify and develop the strengths of outbound associates
Provide coaching to outbound associates based on observations and hourly and daily reports
Resolve conflicts among associates, or escalate appropriately
Conduct daily Outbound huddles and translate stated goals into actions for your team
Understand, and maintain awareness of, business metrics for individuals in the outbound team
Analyze productivity reports to manage area-specific capacity and move labor between outbound functions
Perform all outbound functions as needed, at an expert level
Perform regular quality and safety audits in your work area
Contribute to written End of Shift (EOS) Recaps for your area(s)
Count and order operational inventory: checkout bags, bag bottoms, gloves, rubber bands, pick carts, trip building rolling racks, delivery totes
Must be able to lift 50 pounds.??
In a workday: standing/walking 6-10 hours or more??
Hand use: single grasping, fine manipulation, pushing and pulling.??
Work requires the following motions: bending, twisting, squatting and reaching.??
Exposure to FDA approved cleaning chemicals.??
Constant exposure to temperatures: <-10 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators)?
Ability to work in a wet and cold environment.??
Ability to work a flexible schedule including nights, weekends, and holidays as needed.??
Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.?
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Education and Qualifications:?
6+ months experience working in a warehouse, manufacturing, or food processing environment
Expert ability in all outbound functions
Demonstrated comfort with arithmetic and basic data analysis
Demonstrated listening skills and ability to give feedback firmly and compassionately
Demonstrated ability to speak and write clearly in English
Bilingual (Spanish/English) preferred
Ability to work weekends (both Saturday and Sunday)
Ability to work occasional overtime, or to cover team shifts as needed and within reason
Ability to work in a cold climate (32 to 38 degrees)
Ability to stay alert, on your feet, and in constant motion for most of an 8- or 10-hour shift
Ability to twist, bend, sit, and stand for extended periods of time
Ability to lift a minimum of 50lbs intermittently
Must embody and demonstrate company values and culture?
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Note: The pay rate for this role is $19.00 per hour.
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Who is FreshDirect?
FreshDirect is the northeast's leading online fresh food grocer, delivering directly to customers throughout the New York tri-state area. FreshDirect is committed to sourcing the freshest and best-tasting meat, fish, produce, and specialty items through direct relationships with suppliers, growers, and farmers. FreshDirect is proud to have joined the multi-national grocery and technology organization, Ahold Delhaize, at the beginning of 2021. This acquisition will fuel FreshDirect’s growth as a leading eCommerce grocer in the United States.?
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From the beginning, FreshDirect has set out to provide something different. We are a community partner with a mission to deliver the highest quality and service that customers can find. This is an environment in which associates can innovate, grow and have successful careers—most of our leaders have come up through our ranks. And thanks to our team’s extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.?
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Why choose FreshDirect??
We're a company that thrives on teamwork. Our evolution is driven by our passionate employees and investment in perfecting the technology that lets us deliver the highest-quality food. Our state-of-the-art facility creates an environment for innovation. We support our employees with on-the-job training for plant employees and drivers, team-building activities, workplace recognition opportunities, and by encouraging direct relationships with our suppliers in the field.??
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Great people deserve great perks. We offer comprehensive benefits, plus many workplace extras, including:?
Health Benefits and 401k plans?
A flexible and generous paid time off plan?
Learning & Development opportunities to grow your career at FreshDirect?
20% off any orders placed through FreshDirect.com?
Access to FD Market, FreshDirect’s onsite disco Candidarsi ora
