Cashier/Receptionist presso Mountain View Electric Association, Inc.

Description

Mountain View Electric Association (MVEA) is one of the fastest growing mission-driven and member-owned electric cooperatives in Colorado. With offices in Falcon and Limon, our service territory spans 5,000 square miles from the foothills outside of Colorado Springs through the rolling plains of eastern Colorado. 

While a lot has changed in our industry since we were incorporated as a not-for-profit electric cooperative in 1941, MVEA still operates on the values we started with years ago—integrity, accountability, innovation, and commitment to community. Today, MVEA is proud to provide safe, reliable, and affordable electricity to more than 57,000 members and over 67,000 meters in portions of eight counties.

Our electric cooperative is financially strong and experiences tremendous growth of over 2,000 accounts per year due to the expanding communities outside of Colorado Springs. MVEA has annual revenues of over $125 million and over 6,400 miles of distribution line. We are a respected leader in the distribution cooperative industry due to a long history of safety, reliable service, member engagement, financial health, rate stability, and employee dedication. 

To learn more about MVEA and the communities we serve, visit www.mvea.coop.

Top Reasons to Work with Us:

• Competitive Salary and Outstanding Benefits Package including Medical, Dental, Vision, Long-Term Disability, Life, and Paid Time Off
• Traditional Pension Plan and 401(k) with Company Match
• Stable and Growing Company
• Four Day Work Week (Monday through Thursday 7 a.m. to 5:30 p.m.)
• Great Company Culture

We are looking for Cashier/Receptionist who serves as a positive, helpful and resourceful contact for members regarding general inquiries. In addition, this position helps provide administrative support by performing the following duties.

Essential Duties and Responsibilities:

• Greet all visitors in a courteous manner and direct them to the appropriate department as necessary. Maintains the visitor sign-in spreadsheet. Verify cash drawers are in the safe and the safe is locked every night.
• Answer incoming phone calls and refer calls to the appropriate personnel. Ensuring calls are answered in a timely, courteous, and effective manner. Advises Supervisor of any critical complaint trends regarding the handling of calls.
• Processes all incoming and outgoing U.S. mail and interoffice mail.
• Processes and balances all payments received. Prepares daily cash collection report and corresponding bank deposits.
• Offer support to walk-in members by addressing quick inquiries related to member services.
• Back up Member Relations Administrative Assistant for processing memos.
• Orders office supplies for Falcon Member Services Department.
• Forwards emergency line to after-hours dispatch nightly and removes after-hours forwarding in the morning.
• Maintains Cashier/Receptionist and MSR procedure manuals.

Requirements

• High School Diploma or certificate of equivalency (G.E.D.).
• At least two years related experience as a cashier, receptionist, or administrative assistant. Proven ability to deliver excellent customer service in a fast-paced environment while also maintaining attention to detail.
• Excellent written and verbal communication skills.
• Proficient in writing in a variety of styles, adaptable to different target audiences.
• Ability to prioritize and organize multiple tasks and assignments, ability to conduct work efficiently. Basic problem-solving skills.
• Experience and knowledge to effectively use current Microsoft Office products.
• Self-motivated, well organized, personable, and able to exercise discretion, and use sound judgment in dealing with people and confidential information.
• Works independently to plan, schedule, meet deadlines and carry out programs and policies within a team environment.
• Communicate and interact effectively with members and co-workers in a courteous, professional manner.

Applications will be accepted until 5:00 p.m. on Monday, September 22, 2025.

We are an Equal Opportunity Employer, Females/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity.