Family Care consultant (Temporary)- Loving Hearts Adoption Services presso Catholic Charities of Southern Nevada

About Catholic Charities of Southern Nevada

Since 1941, the mission of Catholic Charities of Southern Nevada has been to serve those in need — the most vulnerable — regardless of race, religion or creed. This leading community resource offers help and hope with dignity as it strives to meet the diverse needs of men, women and children in Southern Nevada. Through the generosity of foundations, grants, organizations and individual donors, Catholic Charities operates 16 programs providing support to more than 4,500 people daily and encompassing
four core areas: Family Services, Food Services, Immigration and Refugee Services and Homeless and Housing Services. Catholic Charities also operates the largest Meals on Wheels program and Emergency Shelter Services in Southern Nevada. For additional information, please visit CatholicCharities.com.

Position Summary: 

The Adoption Family Care Consultant performs all administrative, record management, and office support duties associated with the Adoption Services program, in addition to assistance with community and client/family outreach. This position is temporary and expected to last through January 2026.

Essential Responsibilities:

• Provide information about program to prospective adoptive applicants. Send inquiry PDF with orientation dates and schedule attendance to meetings.
• Prepare resource packets, open case files and document events
• Send request for all related adoptive application process information: reference letters, child abuse reports, and maintains files.
• Upload documents to My Adoption Portal for adoptive parent files.
• Send Notification of Proposed Placement of Child to DCFS.
• Help to prepare and file Confidential Report packet with court as requested.
• Prepare Report of Adoption, send for revised birth certificate, and forward to family when received.
• Help to facilitate Parenting Adopted Kid (PAK) group activities including monthly mailings.
• Maintain case files with appropriate case recording and filing.
• Process agency-assisted communication and maintain records of post-adoption communication.
• Maintain records of foster care placements.
• Send for OBC, send Adoption Reunion Registry form to DCFS, send for medical records from hospital, send 100-B to NV ICPC if applicable.
• Prepare medical records for dissemination to families and out-of-state agencies.
• Create and maintain program databases, specifically:
  • Active client email list
  • Post-adoption contact
  • Requests for non-identifying information
  • Information/inquiry requests
  • Community and professional email list (attorneys, hospitals, agencies, etc.)
• Send final documents through NV ICPC.
• Post-adoption services to families—receive and send letters, pictures, and cards.
• Update case file checklists.
• Petty cash custodian—responsible for monthly report to accounting and replenish $300 petty cash allotment as needed.
• Provide notarial services to clients or program staff.
• Coordinate mail, monthly reports, supply/printing orders, payroll, and accounting business as required.
• Process and maintain mail and email communication, log-in daily mail.
• Review case files on a monthly basis for accuracy in document recording, billing, and other follow up. Bring any discrepancies to the attention of the social worker and manager.
• Assist with workshop and seminar events including PAK (Parenting Adopted Kids) family activities.
• Maintain billing system, make bank deposits as needed, and process banking documents on a regular basis.
• Prepare in a timely fashion, monthly reports including volunteer time, deposit activity log, adoption program statistics, etc.
• Complete research and prepare requests for non-identifying information.
• Prepare files for closure and archive storage, communicate with company to scan documents, review scanned material, and prepare/send destruct instruction to shred paper files.
• Maintain confidentiality of all client contacts, records, and case work.
• Represent Adoption Services in ethical, professional, and positive manner at all times.
• Protect all confidential information, company property and electronic data. Comply with safety rules.
• Other related duties as directed.

Knowledge, Skills and Abilities:

• Demonstrated knowledge of basic office organization and administration.
• Must possess skills for establishing a good rapport with clients, other staff and the community.
• Must be able to effectively interact with clients who are highly emotional as well as deal with personal emotions raised by the adoption process.
• Demonstrated ability to cooperate and interact with all personnel, other agencies, the public, and organizations dealing with adoption.
• Needs ability to prioritize tasks and be flexible as to changing priorities
• Possess excellent oral and written communication skills.
• Sound judgment to ability to work autonomously.
• Proficiency in computers and software including Microsoft Office.
• May not have a criminal, child abuse or other history that might endanger children

Qualifications:

• Bachelor’s degree from an accredited college or university preferred.
• Minimum of one year of work experience in adoptions, social services, or outreach, or combination of education and related equivalent experience.
• Flexible schedule to work after hours and weekends, as necessary.
• Must be at least 25 years old, have a valid Driver’s License with current minimum Nevada state required auto insurance.
• Must provide and maintain satisfactory criminal and child abuse background clearance.

Physical Requirements:

• Primarily works in office environment, but will also work throughout the agency and off site.
• Ability to drive and transport clients in company vehicle.
• Ability readily communicate with clients and co-workers..
• Ability to operate and use office equipment, especially computer, keyboard and mouse.
• Ability to continuously sit and/or stand. Ability to climb stairs as needed.
• May occasionally lift up to 25 pounds.

CCSN is a drug free and equal opportunity employer. All employees must successfully complete a drug test and background check prior to employment.