PRIDE Drop-In Resource Engagement Coordinator presso The Family Partnership

Who We Are

For more than 140 years, The Family Partnership has built strong families, vital communities, and better futures for children. We fulfill our mission through counseling, education, and advocacy, primarily in the greater Minneapolis and St. Paul area. The Family Partnership was founded in 1878 as the Minneapolis Humane Society to protect and serve children that were being abused or exploited. Along with a few name changes, our work has continually transformed to anticipate and address the evolving needs of families and individuals, many of whom are the most vulnerable in our community.

Why You’ll Love Working Here

At The Family Partnership, we partner with you and in turn, we partner with those we serve. Our programs holistically address the needs of people in our community. Through our two-generation (2Gen) or whole family approach, we work with people so they can heal from trauma and adversity and move towards greater health and well-being. Our shared values establish a common purpose across our array of programs and services. You can bring your authentic self to the workplace, while practicing both cultural competence and inclusivity. We’re known for developing future leaders in the non-profit space and we expect employees to share their views. Our culture is one of open communication and transparency regardless of job level.

Wages and Benefits

$19.00 - $22.00 per hour; $1,000 hiring bonus after 3 months of employment; Earned Sick and Safe Time (ESST). TFP sponsors a retirement plan with a tiered vesting schedule based on years of service, plus a 2% employer contribution after one year of service.

SCHEDULE

This is a temporary, full-time position that may include some weekend and/or weekend hours. Funding for this position is expected through August 31, 2026.

A Typical Day in the Life…

A typical day as The Family Partnership’s PRIDE Drop-In Resource Engagement Coordinator provides an opportunity to offer support, crisis intervention, and advocacy to individuals who are victims of sex trafficking or sexual exploitation. The position involves building partnerships to identify resources and ensuring the consistent availability of food and supplies. Other responsibilities will include the following:

• Providing crisis intervention, support, information, and referral to PRIDE Drop-In participants.
• Providing case management-style support to participants in the Drop-In space.
• Working in partnership and collaboration with the Drop-In Coordinator on day-to-day tasks.
• Connecting clients with community resources and assisting clients in using resources.
• Assisting clients in obtaining housing.
• Coordinating services between the client, probation officers, social workers, treatment centers, shelter teams, therapists, and medical professionals.
• Assisting participants with use of the PRIDE Drop-In clothing closet, laundry, respite room, and shower as needed.
• Providing Drop-In space orientation to all new participants, explaining usage of facilities and appliances (e.g., microwave, toaster oven, etc.).
• Engaging in activities with participants as needed (e.g., playing board games, arts and crafts, watching TV, etc.).
• Creating and maintaining a safe space for all by ensuring participants follow Drop-In center guidelines.
• Maintaining an orderly and up-to-date supply inventory and working with designated program staff to restock and request additional supplies.
• Maintaining a supply of standard forms, promotional pieces, and documents.
• Setting up and cleaning up PRIDE Drop-In rooms.
• Reporting major repair needs or equipment failures (e.g., laundry machine servicing needs) to the Office Manager.
• Documenting Drop-In center attendance, participant activities, usage, and engagement.
• Maintaining and fostering new and existing relationships with partner organizations that may provide resources to program participants.

Who You Are

• You have an associate’s degree in human services, social work, or a related field, or two years of relevant experience, or an equivalent combination of education, training, and work experience.
• You have one year of experience providing case management-style support to participants in a drop-in setting.
• You have one year of experience engaging and mentoring unsheltered individuals and/or survivors of sex trafficking or sexual exploitation.
• You value survivor experience, and you are encouraged to apply if you are a survivor of trafficking.
• You are skilled in facilitating groups with individuals of diverse ages, comprehension levels, and learning styles.
• You are able to work evening and weekend hours as needed.
• You are able to write in English with correct grammar for client case notes and written documents on behalf of the client.
• You understand the issues important to urban, low-income communities, communities of color, LGBTQIA+ communities, and other oppressed and/or vulnerable populations.
• You have knowledge and demonstrate an understanding of co-occurring mental health and chemical dependency concerns when working with at-risk populations.
• You demonstrate effective leadership skills with the ability to motivate others, develop professional relationships, and collaborate with other staff.
• You are able to maintain client confidentiality.
• You have a valid driver’s license, access to reliable transportation, and the ability to meet TFP’s driving record requirements. Please note that if the license was not issued in the state of Minnesota, you have 60 days after becoming a Minnesota resident in which to apply for your Minnesota driver's license or permit (not applicable for new hires living out of state).

Diversity and open expression are fundamental to the work of The Family Partnership. We are passionate about building and sustaining an inclusive and equitable working environment where everyone can belong. Every member of our team enriches our work by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We welcome everyone to apply, especially those individuals who are underrepresented in our sector: individuals who identify as BIPOC, Indigenous or people of culture, LGBTQI+ and gender fluid or gender nonconforming, individuals with disabilities (both seen and unseen), veterans, people of any age or family status. We value the contributions of a diverse workforce, and we welcome and encourage applications from all underrepresented groups. We encourage you to apply even if you feel like you don't fit 100% of the technical requirements.

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, religion, national origin, sex, gender identity, sexual orientation, familial status, disability, age, marital status, membership or activity in a local human rights commission, status with regard to public assistance, criminal history (justice-impacted status), housing or homelessness status, height, or weight.

Our organization has a partnership with Metropolitan Alliance of Connected Communities (MACC) to provide administrative services including management of the hiring process. If you apply for this position, you may see references to MACC in some online materials.

The Family Partnership participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. See E-Verify’s official poster at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf. See E-Verify’s Right to Work poster at https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf.