Mutuel Clerk / Change and Information Clerk presso The Big Easy Casino

Description

Job Description for Mutuels Clerk:

*This position earns Tips.

• Accurately balances assigned bank.
• Makes exchanges of currency, coins and money equivalents with customers in a courteous and timely manner.
• Takes bets from mutuels customers.
• Checks all bills for counterfeiting.
• Cashes out customer tickets in accordance with department procedures.
• Assists other mutuel tellers as necessary.
• Is held accountable for accuracy and thoroughness to ensure accurate departmental records and reports.
• Must provide excellent customer service to all patrons.
• Advises Mutuels supervisors of any high level customer service issues.
• All other duties assigned.

Job Qualifications for Mutuels Clerk:

• High School Diploma.
• Must have at least 2+ years of previous cash handling experience.
• Must be able to obtain the appropriate state occupational license.
• Must be able to communicate effectively in both verbal and written form.
• Must have keen attention to detail and able to correct mistakes.
• Strong computer skills are required.
• Must be able to work flexible hours to include night, weekends and holidays.

Job Description for Change and Information Clerk:

*This position earns Tips.

• Provides general information to all guests regarding mutuels.
• Cashes checks in accordance with internal controls.
• Sells lotto and maintains lotto inventory.
• Provides amounts of change as required by customers.
• Provides the highest level of customer service.
• Assists customers by taking bets and cashing out tickets in accordance with department procedures.
• Assist with signing up new players.
• All other duties assigned.

Job Qualifications for Change and Information Clerk:

• High School Diploma.
• Must have at least 2+ years of previous cash handling experience.
• Must be able to obtain the appropriate state occupational license.
• Must be able to communicate effectively in both verbal and written form.
• Must be able to stand for long durations of time.
• Must have keen attention to detail and able to correct mistakes.
• Strong computer skills are required.
• Must be able to work flexible hours to include night, weekends and holidays.

Qualifications