SE Line Service Associate presso University of Richmond

Job Description

POSITION SUMMARY: The Line Service Associate greets customers and provides a high level of service to Dining Services customers. The Line Service Associate stocks and replenishes food supplies in serving areas; monitors food quality, temperature, and quantity; and maintains the cleanliness of the areas.

JOB DUTIES/RESPONSIBILITIES:

In the assigned unit, this position may perform some or all of the following:

Operations: 90%

• Stocks and replenishes foodservice areas with food and beverage products. Prepares and arranges garnishes to present eye-appealing products.

• Monitors food quality and quantity; communicates with supervisors as necessary.

• Serves customers as necessary.

• Operates, cleans, sets up, breaks down, and maintains all equipment, supplies, and areas.

• Covers, labels, and dates all food; follows established food safety rules.

• Operates cash register, as required.

• Performs other duties, as assigned.

Customer Service: 10%

• Provides prompt, courteous customer service to all customers according to established standards.

• Greets and interacts with dining center customers to ensure a positive guest experience.

• Communicates with all dining center staff in a respectful and cooperative manner.

QUALIFICATIONS:

• Knowledge of safe food handling practices.

• Knowledge of safe chemical handling practices.

• Ability to use effective time management to accomplish tasks.

• Ability to understand and follow written and verbal instructions and procedures.

• Ability to exercise flexibility and to work calmly and efficiently under pressure in a fast-paced environment with frequent interruptions.

• Ability to provide a high level of customer service.

• Ability to maintain established quality control standards.

• Ability to work cooperatively as a part of a team.

EDUCATION & EXPERIENCE:

• One years’ foodservice experience preferred.

POSITION SUMMARY: The Line Service Associate greets customers and provides a high level of service to Dining Services customers. The Line Service Associate stocks and replenishes food supplies in serving areas; monitors food quality, temperature, and quantity; and maintains the cleanliness of the areas.

JOB DUTIES/RESPONSIBILITIES:

In the assigned unit, this position may perform some or all of the following:

Operations: 90%

• Stocks and replenishes foodservice areas with food and beverage products. Prepares and arranges garnishes to present eye-appealing products.
• Monitors food quality and quantity; communicates with supervisors as necessary.
• Serves customers as necessary.
• Operates, cleans, sets up, breaks down, and maintains all equipment, supplies, and areas.
• Covers, labels, and dates all food; follows established food safety rules.
• Operates cash register, as required.
• Performs other duties, as assigned.

Customer Service: 10%

• Provides prompt, courteous customer service to all customers according to established standards.
• Greets and interacts with dining center customers to ensure a positive guest experience.
• Communicates with all dining center staff in a respectful and cooperative manner.

QUALIFICATIONS:

• Knowledge of safe food handling practices.
• Knowledge of safe chemical handling practices.
• Ability to use effective time management to accomplish tasks.
• Ability to understand and follow written and verbal instructions and procedures.
• Ability to exercise flexibility and to work calmly and efficiently under pressure in a fast-paced environment with frequent interruptions.
• Ability to provide a high level of customer service.
• Ability to maintain established quality control standards.
• Ability to work cooperatively as a part of a team.

EDUCATION & EXPERIENCE:

• One years’ foodservice experience preferred.

Pay: SP Student 3, starting at $13.25/hr

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.