Director, Business Strategy and Improvement presso Saint Joseph’s University

Position Title:

Director, Business Strategy and Improvement

Time Type:

Full time

Position Summary and Qualifications:

The Business Strategy and Improvement (BSI) Director is a strategic leadership role reporting to the Senior Director, Institutional Project Management.. The Director is responsible for leading a team that partners with divisions across the University to ensure systems and services are not only efficient and forward-thinking but also aligned with the University’s mission and goals.

This position leads efforts to modernize systems, improve business processes, manage complex projects, and ensure that technology and operational investments are aligned with strategic goals. The Director plays a key role in driving efficiency, facilitating change, and promoting data-informed decision-making across Saint Joseph’s University.

Essential Duties & Responsibilities:

• Lead the Business Strategy and Improvement team, providing direction and oversight for University-wide initiatives focused on modernization, process improvement, and strategic execution.

• Serve as a consultative partner to division leaders, identifying opportunities to align functional needs with institutional goals.

• Oversee the evaluation and optimization of administrative systems and business processes, ensuring a high return on the University’s investment.

• Manage the planning and implementation of large-scale initiatives, applying standardized project and change management methodologies.

• Promote the use of data and performance metrics to guide decisions, track outcomes, and ensure accountability for strategic investments.

• Coordinate with University stakeholders to develop and maintain institutional key performance indicators (KPIs)

• Support long-term system roadmapping by leading reviews of vendor products, internal system capabilities, and future institutional needs.

• Foster a culture of continuous improvement by engaging stakeholders in collaborative problem-solving and capacity-building.

• Represent the Business Strategy and Improvement team in institutional governance processes and planning efforts.

Secondary Duties & Responsibilities:

• Stay current with industry trends and best practices in business analysis, project management, systems optimization, and organizational effectiveness.

• Lead or participate in committees and task forces that focus on innovation, operational effectiveness and transformation.

• Assist with professional development programming related to process improvement, systems evaluation, and strategic planning.

Supervision: 

# of Incumbents Job Title

3 Business Strategy and Improvement Architect
 

Minimum Qualifications: 

Required:

• Bachelor’s degree in Business Administration, Information Systems, Organizational Development, or a related field.

• At least 5 years of progressive experience in business analysis, project management, or operational leadership, with demonstrated experience leading complex, cross-functional initiatives.

• Strong track record of driving business process improvement and delivering organizational change.

• Experience managing staff and working collaboratively across diverse departments.

• Excellent communication, facilitation, and stakeholder engagement skills.

• Strong analytical skills and ability to define KPIs, measure outcomes, and make data-informed recommendations.

• Demonstrated ability to lead both strategic planning and hands-on implementation.

Preferred:

• Master’s degree in Business Administration, Information Systems, or a related field.

• Experience in higher education or mission-driven organizations.

• Professional certifications such as PMP

• Familiarity with enterprise systems commonly used in higher education (e.g., Workday, Slate, Banner).

Physical Requirements and/or Unusual Work Hours:

• May require extended time at a computer.

• Occasional evening or weekend work may be necessary to support project timelines or University events.

Saint Joseph’s University is a private, Catholic, Jesuit institution and we expect members of our community to be knowledgeable about – and to make a positive contribution to – our mission. Saint Joseph’s University is an equal opportunity employer that seeks to recruit, develop and retain a talented and diverse workforce. The University is committed to the diversity of its faculty and staff so that our students, our disciplines and our community as a whole can benefit from the multiple perspectives it offers. The University seeks qualified candidates who share our commitment to equity, diversity and inclusion. EOE

Saint Joseph’s University prohibits discrimination on the basis of sex in its programs and activities, including admission and employment, in accordance with Title IX of the Education Amendments of 1972. The Title IX Coordinator is responsible for overseeing compliance with Title IX and other civil rights laws and regulations. To contact the Title IX Coordinator, e-mail [email protected], visit Campion Student Center suite 243, or call 610-660-1145. To learn more about the University’s Title IX policies, the process for filing a report or formal complaint of sex discrimination, sexual harassment, or other form of sexual misconduct, and the University’s response to reports and/or formal complaints, please visit www.sju.edu/titleix. Inquiries may also be directed to the Federal agency responsible for enforcing Title IX, the U.S. Department of Education Office for Civil Rights.

Pay Transparency & Benefits Overview

Please click to read more about the university's approach to pay and benefits transparency. Adjunct instructor compensation can be found in the article. Otherwise, an estimated pay range is listed below. This position's estimated pay range is:

$107,875.00 - $115,387.50 Candidarsi ora