Core/Data Administrator presso RadiFi Credit Union

 Location: Park Street Branch; 562 Park St., Jacksonville, FL 32204

 Status:  Full-time 

Major Duties and Responsibilities:

• SYSTEMS ADMINISTRATION: Coordinate with staff and maintain the core banking system and all supporting processes and production jobs. Prepare and execute all PowerOn programs within agreed upon time frames. Ensure that proper documentation is maintained for all changes. Conduct testing and present for approval to migrate to production. Analyze, review and modify PowerOn programs to increase operating efficiencies or adapt to new requirements and/or programming capabilities. Acknowledge and resolve Help Desk tickets related to Symitar, parameter change request forms, privilege change requests promptly and based on priority. Resolve requests in a satisfactory manner. Evaluate and apply agreed upon updates and enhancements in a timely manner.
• DEVELOPMENT, INTEGRATION and CUSTOMIZATION: Receive, analyze, develop, test and promote system customizations, changes, updates and integrations within Symitar and among systems integrated with Symitar. These may include works in Power-On, HTML, Java, Symform and other languages and tools. Follow prescribed system development lifeycle (SDLC) methods, coding standards, documentation management / update, peer code review and other best practices for developed works.
• HELP DESK, SERVICE DELIVERY AND SUPPORT: Includes but is not limited to acknowledging and resolving end user help desk tickets for parameter changes, privilege change requests and report requests. Liaises with the core provider (Symitar) to submit, authorize, monitor, receive and test changes provided by them.
• COLLABORATION: Collaborate with staff on daily and project workloads, service delivery, skills cross training and work prioritization. Participate in position definition and recruiting as may occur from time to time for new and replacement positions.
• PROJECT COORDINATION: As a member of the IS Department, work closely with the Project Manager and team to assign and complete identified tasks according to the plan for timely project completions, providing feedback on the feasibility of requests to maintain the project's time line, participating in project meetings, and working with vendors on implementation for certain projects. Develop, test, and review each action for accuracy.
• TRAINING: To maintain personal and professional development to meet the changing demands of the job; participating in appropriate training activities and required classes when assigned. On time completion of Individual Learning Plan (ILP) as outlined by Training Department. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Performs other job related duties as assigned.

  Knowledge and Skills

Experience:

Eight to ten years of integration and application development experience and at least five years experience with Symitar Power-on and SymForm PDF. Working knowledge of HTML and JAVA script are a plus.

Education/Certifications/Licenses:

(1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree). Degree in Information Technology or Computer Science preferred. Certifications with Symitar are a plus.

Interpersonal Skills:

Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other Skills:

• Strong team skills, communication, multi-tasking, and drive to ensure constant improvement in service, capabilities, and results.
• Excellent communication and follow-up skills, paying strong attention to detail.
• Professional and responsible attitude with the ability to work without supervision.

  ADA Requirements

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Must be able to perform job functions with supervision and work effectively either on own or as part of a team. Must be able to read and carry out various instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on confidential matters.

Working Conditions:

The noise level in the work environment is usually moderate.

Acknowledgment

Nothing in the position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job description is not a contract and should not be constructed as a guarantee of employment for any period of time.

We are an Equal Opportunity Employer and do not discriminate against employees or applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law.