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National Sales Manager - Outdoor presso Outdoor Cap

Outdoor Cap · Bentonville, Stati Uniti d'America · Hybrid

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The National Sales Manager reports to the Head of Sales and leads strategy, development, and execution in the Outdoor Network. The NSM sets national sales strategies, targets, and budgets to drive revenue and market share by overseeing and coaching a network of independent sales reps and direct sales team. The role requires strong leadership, strategic planning, financial acumen, and a deep understanding of sales operations and market trends. The ideal candidate has sales leadership experience working with independent reps, retail buy groups, and possess an entrepreneurial mindset.  

 

Essential Duties and Responsibilities 

  • Upholds Outdoor Cap's Mission-Vision-Values and Founder’s Pillars by acting with integrity; working together as a team; treating each other with respect.
  • Achieves or exceeds defined sales, inventory and gross profit goals.
  • Maintains customer loyalty through the highest level of service and commitment by working with cross-functional teams at Outdoor Cap to ensure on time and in full delivery.  
  • Leads a business planning process that establishes vision, strategy and operational plans; and helps provide definition of goals and targets.
  • Provides creative and opportunistic solutions to adversity in order to achieve targets.
  • Understands and articulates customer needs and opportunities in order to develop sales, product and merchandising plans that are clear in direction and purpose.
  • Leads the sales and product development lifecycle through effective collaboration with Product Development, Design, Sourcing and Merchandising teams.
  • Aligns with Sales Support, Purchasing and Operations to ensure flawless and timely program execution.
  • Aligns with Business Intelligence to ensure accurate forecasting and utilize sales, inventory and retailer POS reporting to deliver insights that help drive the business.
  • Builds meaningful relationships with team members across the organization.
  • Communicates regularly and effectively with senior leadership.
  • Maintains a strong awareness of the marketplace, competition, trend and innovation.
  • Demonstrates a robust knowledge of Outdoor Cap’s brands, products and systems.
  • Maintains & continues to develop relationships with customers which can be leveraged for Outdoor Cap’s long term success.
  • Continuously assesses customer goals and strategies to determine an optimal sales plan for Outdoor Cap.
  • Actively participates with the Sales Team through collaboration, communication and best-practice sharing with other sales managers and team members.  
  • Manages travel expenses and company resources in a prudent manner, ensuring successful execution at buy group and trade shows.  
  • Manages multiple mid-tier retail accounts and adjusts sales tactics and procedures as appropriate for each customer.
  • Identify new market opportunities, capitalize on them, and develop strategies to expand market share. 

 

 

Skills and Competencies 

  • Highly collaborative, able to establish and maintain relationships with all levels of personnel (including management) and displays strong leadership abilities to influence and work cross-functionally. 
  • Excellent time management, multi-task oriented, organized and keen sense of personal accountability. Is highly motivated with strong work ethics and demonstrated flexibility to meet tight deadlines.
  • Is Organized, with the ability to manage multiple projects by prioritizing, communicating with team members and using time management skills.
  • Excellent communicator (visual, written and verbal) and a creative thinker with the ability to use data to inform decisions.
  • Effectively sets priorities and manages timelines in order to get work done through others.
  • Provides exceptional service and responds to customer needs with urgency, thoughtfulness and attention to detail.  
  • Accurate sales forecasting, demand planning and inventory management.  Maintains awareness of all cost centers, including factory, royalty, commission, inventory and operational cost-to-serve.
  • High level computer experience in Microsoft Office products (Excel and PowerPoint).

 

Education and Qualifications 

  • Bachelor’s degree from an accredited university or institution in Business, Marketing or related field, or combination of relevant education and experience.
  • 8+ years retail sales / merchandising, headwear or apparel background a plus.

 

Physical/Mental Requirements 

  • Must be able to remain in a stationary position (seated) 80% of the day and occasionally reach, bend and move inside the office to access files and product.
  • Domestic travel up to 40%.
  • Required to have close visual acuity to perform computer tasks and operate other office machinery.
  • The person in this position frequently communicates with internal and external customers and must be able to exchange accurate information in a clear manner.  
  • Ability to move 10-20 lbs occasionally throughout day.
  • Able to hear a telephone ring.

 

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

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