Assistant Program Director, Full-time, Englewood, CO presso The Center for Wound Healing & Hyperbaric Medicine, LLC

Assistant Program Director

The Center for Wound Healing & Hyperbaric Medicine, LLC (CFWH) provides management and consulting services to healthcare providers in the area of wound care and hyperbaric medicine. By focusing on the needs of the patients as well as the partners we serve, The Center for Wound Healing & Hyperbaric Medicine, LLC is able to bring advanced wound healing strategies to many communities around the country.

Our Core Values:  

Compassion, Excellence, Passionate,  Integrity, Dedication, Loyalty, Accountability, Enterprising. 

Job Overview: 

The Assistant Program Director is responsible for the successful implementation, ongoing management, and day to day success of the Wound and Hyperbaric Program for their designated center. This includes assisting the Program Director with general operations, personnel, hands-on clinical support, required reporting, chart reviews, billing/reimbursements, quality management, communication to providers, and other administrative duties as assigned. 

What You’ll be Doing:

• Support Program Director with the Wound Healing & Hyperbaric Program, ensuring compliance with CFWH standards, hospital protocols, and regulatory bodies (e.g., Joint Commission, UHMS). 
• Support Program Director to oversee day-to-day operations, program planning, evaluating effectiveness of processes, equipment, space, and supplies management.
• Run, process, and submit reports as required for hospital and CFWH staff; making recommendations for continuous improvement. 
• Prepare audit reports and implement action plans. 
• Organize regular staff meetings to ensure communication and operational efficiency.
• Assist Program Director with all management responsibilities, including but not limited to, staff supervision and management, feedback on performance evaluations, staff development, staff scheduling, and disciplinary actions. 
• Ensure the accuracy and completeness of patient records, maintaining compliance with quality, safety, and certification standards. 
• Audit patient bills, review charges, and support reimbursement efforts with payers.
• Assist Program Director with monitoring program budgets to ensure financial targets are met. 
• Support Program Director with outreach to referral sources, presentations, and marketing efforts to drive patient volume and program growth.
• Support hospital efforts to maximize program reimbursement, including holding staff and physicians accountable to ensure patient charts are accurate and signed on a daily basis.
• Provide hands-on clinical support and training support, as directed by the Program Director
• Ensure staff maintains certifications required by governing bodies.
• Work with Program Director to track marketing efforts and census results against company goals established for each center.
• Ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA) by safeguarding patient information and maintaining the highest level of confidentiality standards.
• Act as key contact person for program personnel and external stakeholders.
• Other duties as assigned. 

Requirements for This Role:  

• 4+ years of clinical healthcare experience required.
• 2+ years of leadership experience required.
• Clinical certification required (i.e., CNA, MA, EMT, CHT, LPN, RN, etc.)
• Current Basic Life Support (BLS) from approved agency.
• Basic knowledge of healthcare reimbursement and revenue cycle.
• Basic understanding of patient referrals and census goals.
• Working knowledge of an EMR system.
• Proficiency with Microsoft 365 tools.
• Strong verbal and written communication skills.
• Ability to treat others with compassion and patience.
• Ability to work in a fast-paced team-oriented environment.
• Must possess excellent interpersonal skills, organizational skills and adaptability. 
• All required licenses/certifications are to be maintained by the employee throughout the duration of employment.
• All employees are required to comply with HIPAA policies and procedures.

Desired Qualifications for this Role:

• Bachelor's Degree Business or Health Services preferred.
• Wound care and/or hyperbaric oxygen therapy experience preferred.
• SharePoint and One Drive experience preferred.  
• Out-patient healthcare experience.

Travel:

This position may require light ground and/or air travel.

Physical Demands:

The physical demands described are representative of those that must be met by an Assistant Program Director to successfully perform the essential competencies, duties, and requirements of this position.  These include standing, walking, driving, lifting up to 50 pounds and sitting for extended periods of time and looking at a computer screen for extended periods of time.  In addition, pushing, pulling, stooping, squatting and shifting heavy objects, as well as air travel, may be required.  Employees should ask for assistance if needed.  

Vaccination Policy:

Employment with The Center for Wound Healing & Hyperbaric Medicine, LLC or NexGen Hyperbaric, LLC is contingent upon attesting to health clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to Hepatitis B, Influenza (Flu), MMR (Measles, Mumps and Rubella) Varicella (Chickenpox), Tdap (Tetanus and Diphtheria), Tuberculosis (TB) testing. Additional vaccinations, proof of immunity, or documentation may be required. 

Employees are responsible to obtain all required documentation at the time of hire and as needed throughout their employment.  Declination forms may be available for certain viruses/diseases. In some states, exemptions are available through an approval process for certain viruses/diseases.

Equal Employment Opportunity:

The Center for Wound Healing & Hyperbaric Medicine, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

As an organization, we are committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at [email protected].