Patient Access Rep-Scheduler - Patient Access - Full-Time presso Woman's Hospital

The Patient Access Rep Scheduler schedules appointments for the imaging services department creating an account number and obtaining an authorization, if applicable. Preregisters the patient at time of scheduling, entering demographic and insurance information for the purpose of billing and charting. Discuss collection of copays, deductibles and/or coinsurance utilizing the collection system. Correct any errors in the error tracking system, if applicable. Performs other duties assigned by department management according to policies and procedures and the mission of Woman's Hospital.

Requirements:

• High school diploma or equivalent.
• CHAM or CHAA certification preferred.
• Two years experience in patient registration and/or healthcare related scheduling department.
• Knowledge of health insurance and the revenue cycle related to hospitals is preferred.

Responsibilities:

• Schedules appointments accurately choosing appropriate exam type, ordering physician name and reason for exam.
• Preregisters patient if applicable during scheduling process.
• Enters/edits accurate patient demographics, clinical information, insurance data and edits appropriate procedure in Epic system.
• Utilizes AHIQA and fixes registration errors in a timely manner.
• Utilizes Patient Estimator software and explains to the patient his/her approximate out-of-pocket expenses. Documents conversation in appropriate fields in Epic system.
• Maintains a good production level answering calls in a timely manner. Maintains a good percentage level of patients pre-registered on clerk's assigned day.
• Any other duties as assigned by Woman's Hospital.

Schedule:

Monday - Friday

8:00 AM - 4:30 PM

Pay Range:

Hourly/Non-Exempt

$14.00 – $20.00; based on work experience

A Work Experience with Purpose

Woman’s is one of the largest specialty hospitals in the country dedicated to the care of women and infants. Nationally recognized for exceptional patient care, innovative programs, and a supportive work environment, we consistently exceed state and national benchmarks for patient satisfaction—a reflection of our commitment to those we serve.

We’re home to Louisiana’s largest delivery service and perform thousands of procedures annually, including over 8,500 surgeries and 35,000 breast procedures. Woman’s was the first hospital in the Baton Rouge area to earn Magnet designation for nursing excellence, and we’re honored to be named one of Modern Healthcare’s Best Places to Work in Healthcare year after year.

We are proud of the care our staff provides to patients—and to one another—every day.

For more information or to contact our recruiting team, email us at [email protected].

Woman’s Hospital is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law.