Business Systems Analyst, Sr. presso City of Durham, NC

About the Department

Work, Serve, Thrive.  With the City of Durham   
Advance in your career while making a real difference in the community you serve.

Our internationally accredited Durham Police Department is dedicated to hiring and training officers and staff who represent the best the law enforcement profession has to offer. We are a progressive agency committed to reducing crime by providing the best quality service. We work to foster public confidence and maintain the highest standards of excellence as a community partner for positive change. If you’re interested in delivering superior emergency response services and working collaboratively to serve our community, join our team in Durham!

Hiring Range: $71,304.00 - 85,564.80
Hours: 8:00 a.m. - 5:00 p.m.
***Position may be eligible for a flexible work schedule with Director approval, but is not guaranteed.***

Devoted to providing technical support, administration, and maintenance of a department’s technology systems and equipment, including user support, data management, and data extraction/analysis.

Responsible for providing advanced professional analysis and project management on technology and related initiatives including researching and evaluating new processes and technologies; providing fiscal analyses for purchases and assisting with budget development and administration for department technology; overseeing the technology procurement process; serving as project manager for implementation, testing and close out; preparing project plans; troubleshooting and maintaining hardware and software; providing training; extracting data, creating maps, and writing reports; coordinating with vendors; designing, developing, and maintaining databases and web pages; and maintaining documentation and records.

Position Duties

• Provides advanced professional analysis and project management on technology and related initiatives; work involves managing projects, including preparing project scopes, developing work plans, and mitigating risks; analyzing business and technology needs; testing, reviewing, and evaluating systems; designing and implementing technology solutions; designing, developing, and maintaining specialized databases; coordinating and performing technology support operations; troubleshooting related issues; and ensures compliance with policies and procedures. 
• Administers the procurement process for technology projects; assists with developing and administering budgets; researches and evaluates new technology systems and products; researches, analyzes, and reports on financial, vendor, and related data; prepares cost estimates and financial forecasts; and makes budget- and procurement recommendation. 
• Prepares, maintains, reviews, and/or submits reports, project and other plans, contracts, bid documents, maps, records, presentations, and other documents; designs, develops, and maintains databases and webpages; researches, compiles, extracts, digitizes, and presents information; and reviews work for accuracy, completeness and compliance with contracts, and applicable regulations, policies, and procedures. 
• Collaborates with vendors, City management, City departments, and/or external agencies; convenes, attends and facilitates meetings; provides technical assistance and subject-matter expertise in person, via phone or online systems; prepares and conducts training; assesses and/or coordinates technology, business, and/or project needs and operations; coordinates and conducts product demos and trials; and implements new technologies and processes. 

Minimum Qualifications

• Bachelor’s degree in computer science, information technology, or directly related field OR equivalent experience.
• Five years of related professional information technology or computer science experience.

Other Qualifications

• Two or more years of Criminal Justice information technology experience.
• One or more years of experience creating policy and procedures for an organization.
• One or more years of Records Management experience.

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