Regional Membership Director presso Common House

Regional Membership Director

Reports to: Senior Director of Membership Strategy & Growth
Supervises: Site-based Membership & Membership Experience Managers

About Common House

Common House is a collection of modern social clubs with locations in Richmond, VA; Charlottesville, VA; Chattanooga, TN; and New Orleans, LA, with additional clubs opening in 2026 and beyond. Our mission is to foster connection and discovery through exceptional spaces, dining, and curated programming in a welcoming private club environment.

Position Overview

The Regional Membership Director leads membership growth, retention, and analysis across multiple clubs. This role supports site-based teams to achieve enrollment goals, strengthen the member experience, and ensure consistent execution of Common House membership strategies.

Key Responsibilities

• Drive membership sales by leading and supporting site-level Membership Managers.
• Oversee application, enrollment, and committee processes.
• Partner with Brand & Communications on targeted campaigns and promotions.
• Implement onboarding, engagement, and retention strategies.
• Collaborate with Finance on billing and delinquency resolution.
• Track and analyze membership performance, trends, and attrition.
• Standardize processes and oversee membership communications and policy updates.
• Recruit, train, and onboard Membership Managers for new club openings.
• Support pre-opening membership strategy and execution.

Qualifications

• Experience leading sales and member engagement in multi-site or hospitality environments.
• Strong leadership, communication, and analytical skills.
• Proven track record of driving growth and retention.
• Ability to travel regularly to support multiple club locations.