Powder - Club Food & Beverage Director presso Powder

Powder is a year-round resort and real estate development project nestled throughout 12,000 acres in the Wasatch Mountains of Northern Utah. We are striving to be the premier place of being and doing, a destination that fuses outdoor recreation with a cultural and hospitality program that connects visitors with a deeper sense of self and purpose. Our core values come to life in a unique and natural setting of unparalleled beauty.

We’re looking for Big-Hearted Champions who are passionate about outdoor recreation, art, and meaningful connection. Together, we're crafting a one-of-a-kind, multi-season destination that seamlessly blends outdoor art, exhilarating recreation, and exceptional hospitality. If you’re an enthusiastic, caring team player who strives for excellence—and always tries to do the right thing, even when no one is watching—you’ll fit right in at Powder.

We Are:

Big-hearted: passionate, warm, joyful, and generous. 

Champions: tenacious, intolerant of mediocrity, and constantly seeking feedback. 

These values make us who we are and help drive us to fulfill our purpose: to spark wonder!

Our Commitment to Equality:

Together we are one team, not an "us vs. them" mentality. We are focused on being a progressive employer with pay equity, inclusion, while building diverse teams. 

Appearance Guidelines:

Well-groomed facial hair, tasteful visible tattoos, and minimal facial piercings are acceptable.

Perks of Joining Our Big-Hearted Champions: 

• Health, Vision, Dental Benefits
• 401K Plan and company match
• Employee Assistance Program 
• Generous Paid Time Off 
• Company provided Life Insurance & Short-Term Disability 
• Seasonal Ski & Summer Passes for self, self & dependents + Buddy Vouchers
• Life Style Spending Account
• Education Assistance
• UTA Ski Bus Pass and Employee Shuttle Service 
• Powder Mountain Retail/Rental Discount and On-Mountain F&B Discounts
• Powder Mountain Snowsports School Discounted Lessons
• Access to Expertvoice.com, Outdoorly.com, Outdoor Prolink and partner discounts.
• Powder Mountain on-snow uniform for specific roles.
• Free On-site Gourmet Employee Lunches
• Flexible and Hybrid Workplace Environment
• New Modern Office with Indoor/Outdoor Meeting Spaces

Job Title: Club Food & Beverage Director
Department: Food & Beverage

Status: Annual FT, Exempt

Reporting To: VP of Food & Beverage

Position Summary:

Powder Mountain offers a vibrant private membership program for residents, including Skylodge, a 5,500 square foot community center with dramatic views at 8,900 feet elevation, and Landing, a lakeside property in Huntsville. The Membership team is seeking an experienced Food and Beverage Director with extensive hospitality experience to provide exceptional experiences and lead a high-performing service team from a venue management perspective. In this role, the Director will be responsible for overseeing daily food and beverage operations, facilitating guest chef residencies, contributing to venue development projects, and upholding the highest standards of hospitality. As the Director, you will need to have a deep knowledge of guest relations, menu expertise, and effective leadership, collaboration and organizational skills.

Job Performance Expectations:

Hospitality:

• Embody hospitality, seeking out ways to create memorable and tailored experiences for all guests with an ability to read and guide guests with graciousness and foresight
• Foster a welcoming, yet refined atmosphere that reflects the principles of the larger membership program
• Develop and nurture community relationships in close collaboration with the Community team
• Develop and maintain a comprehensive understanding of on-site programming, amenities, and menus (including ingredients, origins, suppliers, seasonality, flavor and texture, allergy restrictions, and preparation methods)
• Actively participate in service and engage with guests to gather and act upon feedback regarding the overall experience, product quality, and service levels

Leadership and Collaboration:

• Lead and guide the team through all aspects of the service cycle, ensuring seamlessness, preparedness, and presentation
• Ensure that all members of the team are performing at the necessary level through education, clarity in communications, set expectations, and accountability
• Oversee daily operations of the private lodge, including marketing strategies, recruitment, hiring, team development, and coordination

Venue Management and Operations: 

• Responsible for managing all Skylodge and Landing operations, POS systems, budgets, reservation system and reporting
• Work closely with Community team and Culinary Team to maintain and update regular and special event information
• Uphold all standards of the restaurant, service, appearance, and conduct
• Implement innovative strategies to enhance productivity and cost efficiency
• Manage and project venue equipment and supplies needs 
• Ensure compliance with health codes, sanitation requirements, and safety protocols

Job Requirements and Qualifications:

• Forbes Service Standards experience preferred
• Great attitude, positive mindset, and able to adapt to an ever-changing work environment.
• 6 + years’ experience in the food and beverage industry with senior management experience.
• Must have the ability to work varied hours and be on call as often as possible.
• Must have a High School Diploma.
• Excellent computer skills (MS Word, Excel, and Google Drive) with ability to learn new programs.
• Superior verbal and written communication skills as well as proofreading and editing.
• Outgoing personality type, team-oriented, friendly, and kind.
• Must be able to handle confidential matters with absolute discretion.
• Proactive solutions-based approach which includes strong decision making and judgment.
• Excellent presentation skills, attention to detail, and clear communicator.
• Anticipate and avoid hazards.
• Ability to give directions, as well as follow and take directions as a team.
• Exceptional communication and coordination skills
• Demonstrate positive leadership skills and attention to detail, encouraging fellow team members to meet and exceed standards
• Ability to be strategic, flexible, proactive, calm under pressure, and resourceful
• Superior written and verbal communication skills 
• Strong decision-making abilities
• Team-oriented mindset 
• Unwavering attention to detail
• Passion for food and hospitality and knowledge of trends 
• Ability to work nights, weekends, and holidays, and variable schedule, per the needs of the business
• Ability to perform essential job functions under pressure, maintain professionalism when working under stress
• Ability to utilize and accurately input information into traditional software systems and any additional systems as needed

Physical Requirements - Must be able to perform physical activities such as, but not limited to: 

• Full range of body movements
• Reach, push, pull, lift, and carry objects that may be heavy (40+lbs)
• Prolonged periods of standing, walking, bending, and twisting, ascending and descending stairs
• Walk on even/uneven/slippery terrain
  
  

Working Environment:
The work environment is primarily indoors, at high elevation. Occasional exposure to inclement weather.