Longleaf Front Of House Restaurant Manager presso Atlanta Botanical Garden Inc

Description

Our ideal candidate will have a great understanding of hospitality and a deep desire to serve while leading a team of restaurant professionals. The successful candidate will also possess great leadership skills, unwavering attention to detail and integrity to uphold all service and professional standards of the Garden and the restaurant. Must also demonstrate the following:

RESPONSIBILITIES:

• Organize the work and responsibilities for Front of the House Team
• Create effective schedules which appropriately service our guests and supports the restaurant
• Ensures uniform and hygiene policies are followed by all FOH employees to the expectations of our guests and the restaurant
• Complete payroll submission
• Follow budget and controls to ensure the restaurant is profitable
• Conduct monthly alcohol inventories and accurately updates the menu
• Excellent interpersonal skills; ability to work both as a team with other manager/chefs and independently
• Create ongoing training materials for FOH team 
• Receive and analyze customer feedback to help improve service to our guests
• Must have desire to provide excellent customer service and a great experience for guests

Requirements

QUALIFICATIONS:

• 3 years’ experience as Front of House Manager required
• Country Club or High-End Hotel experience a plus
• Must be able to work days, nights, holidays, and week-ends as needed
• Must have experience with weddings and group events
• TIPS/ServSafe Certified
• Dining Room Etiquette
• Control and pacing of the host stand
• Great verbal and written communication skills
• High level understanding of beverage program including knowledge of wine, spirits and beer and the ability to control inventory, order and sell beverages to a wide clientele
• Strong interest and understanding of food and suggestive selling techniques
• Desire to build a strong team with consistent training, relationship building and demonstrating a strong professional persona at all times
• Exceptional guest service and hospitality skills
• Strong organizational skills, attention to detail, and work ethic
• Ability to take direction, and communicate effectively and professionally
• Ability to perform physical requirements of position including standing for extended periods of time, kneeling, stooping, use of stairs, and able to lift up to 50 lbs.
• Able to work rapidly, especially during peak periods to ensure that all guests are being serviced properly and necessary operational tasks are being completed in a timely manner

The above job duties and responsibilities describe the general nature and level of work for employees in this position, but this is not intended as an exclusive or all-inclusive inventory of all duties required of employees in this job.

It is the policy of the Atlanta Botanical Garden to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, reasonable accommodations will be made for qualified individuals with disabilities.

ABG Core Values

• Conservation: We value natural resources and ecosystems, making choices with the long-term sustainability of our planet in mind
• Excellence: We hold ourselves to high standards and expect commitment from each other to contribute to a positive image and reputation for the Garden
• Inspiration: We inspire through the creation of an environment that supports imagination and expression of beauty, providing joy, delight, and a deeper appreciation of plants for everyone
• Integrity: We demonstrate honesty, transparency, accountability, trustworthiness, and ethical behavior, exercising good judgment in our actions and communication
• Respect: We value the diversity of our coworkers, volunteers, and guests, holding each other in the highest regard