General Clerk II - NFA Administrative Team (5159) presso Eagle Harbor, LLC

Eagle Harbor, LLC, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a General Clerk II with excellent customer service skills to join our Team in Martinsburg, WV.

Responsibilities:

• Accurately and efficiently perform data entry into various computer systems

• Navigate competently through various computer functions including accessing and utilizing web browsers and email accounts

• Prep, label, scan, and file branch specific documents to prepare for storage or document imaging and retention

• Retrieve and send mail, email and faxes

• Retrieve, organize, file and deliver individual folders and boxes of folders, possibly from high shelving

• Lift up to 40 pounds to shift inventory

• Manage a wide variety of administrative tasks

• Identify and submit potential problems or issues to appropriate level of management

• The following duties may also be expected:

• Other duties, as assigned by Supervisor, to meet contract requirements

• Document, palletize and shrink wrap skids of boxes in trailers located outside the facility

• Push, pull or drag up to 100 pounds with the help of a dolly or push cart repeatedly, occasionally

• Make and receive phone calls to retrieve and clarify information

• Operate Pitney Bowes mailing machine

• Prep incoming applications for data entry

• Some training of same or lower-level contract staff

Requirements:

• High school diploma or general education degree (GED) is required

• Knowledge of ATF’s mission and approved processes

• Ability to apply experience and good judgement in determining how work should be processed

• Ability to recognize patterns to focus a search and make decisions

• Ability to work independently and meet all performance related expectations

• Experience in performing work requiring attention to detail and accuracy

• High-quality computer skills, including accurate use of keyboard

• Ability to utilize web browsers to conduct simple inquiries and searches

• Basic skills in Microsoft Office applications

• Ability to accurately record and report production numbers

• Ability to communicate effectively verbally and in writing

• Ability to identify potential problems or issues and submit to appropriate level of management

• Ability to occasionally lift up to 40 pounds

• Ability to perform frequent repetitive motions using fingers, hands, wrists and arms

• Willingness to work as a team player

• Strong sense of customer service

• Ability to tend to specific duties, assigned by Supervisor, to meet contract requirements

• Ninety days of data entry experience on an ATF contract

• Some telephonic customer service skills, to include answering incoming and placing outgoing calls

• Experience with resolving call issues, to include taking messages and transferring calls

Shift Requirement/Openings: 6am - 2:30pm

Position located in Martinsburg, WV

Apply at:  https://phg.tbe.taleo.net/phg01/ats/careers/v2/viewRequisition?org=GATEWAYVENT&cws=69&rid=5159 

VEVRAA Federal Contractor

Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.

We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.