Operations Manager presso Westlake Financial Services

Operations Manager

Los Angeles, CA | On-site

About Us

Westlake Financial Services is a leading financial services company dedicated to delivering innovative products, outstanding service, and long-term value to our customers. We are committed to operational excellence and are seeking motivated professionals to join our growing team.

Job Overview

The Operations Manager is responsible for the end-to-end management of recovered vehicle assets, ensuring that every unit is sale-ready without delay. This role focuses on eliminating barriers to sale, driving down cycle times, and maximizing asset value through disciplined management of inventory, vendor partnerships, and process execution.

The successful candidate will combine strong analytical skills with hands-on operational leadership to ensure there are no unnecessary holds or restrictions preventing vehicles from moving swiftly through the pipeline.

Key Responsibilities

• Oversee the full lifecycle of recovered vehicles, ensuring units are immediately positioned for sale with no outstanding holds or restrictions.
• Drive operational strategies to reduce asset turn time and accelerate inventory flow.
• Partner with auctions and vendors to expedite inspections, grading, reconditioning, and sale preparation.
• Monitor and resolve any issues that could delay disposition, working cross-functionally to remove obstacles in real time.
• Track, analyze, and report key performance metrics related to asset management, cycle time, and recovery value.
• Leverage Excel and internal systems to identify process gaps, implement improvements, and optimize efficiency.
• Build and maintain strong relationships with auction partners and internal teams to align on sales readiness and performance objectives.
• Ensure consistent adherence to a “no-holds” policy, guaranteeing vehicles are always eligible and available for sale.

Qualifications

• Bachelor’s degree in Business, Finance, or related field (preferred).
• Proven experience in asset management, operations, or automotive disposition.
• Advanced proficiency in Microsoft Excel and data analysis.
• Excellent problem-solving and organizational skills, with the ability to act quickly to resolve issues.
• Strong communication and leadership skills to coordinate across internal and external stakeholders.
• Familiarity with automotive auctions and vehicle lifecycle management is a plus.

Tools & Systems

• Oracle, AutoIMS, RDN
• Microsoft Word, Excel, Outlook

What’s the expected pay for this role?

• $70,000 - $120,000 Total Compensation
• The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

What do we offer?  

• Medical, Dental, and Vision benefits 
• Life Insurance and Long-term disability plans 
• Flexible Spending Account 
• 401K matching 
• Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching 
• Wellness Programs 
• Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only) 
• Career Path Opportunities 
• Discounts on Parks, Museums, Movie Tickets, and Attractions 
• Annual Flu Shot
• Paid Vacations Days 
• Paid Sick days 
• Paid holidays 
• HGym (available in our Los Angeles, CA & Dallas,TX office) 
• Rental Car Discounts, Dell Member Purchase Program 
• UKG Wallet 

Acknowledgment  

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. 

We are an equal-opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.