Business Systems Analyst presso DMV IT Service LLC

Job Role: Business Analyst
Location: Sacramento County, CA
Employment Type: Full-time

About Us
DMV IT Service LLC, founded in 2020, is a trusted IT consulting firm specializing in IT infrastructure optimization, cybersecurity, networking, application development, and staffing solutions. We partner with clients to achieve technology goals through expert guidance, workforce support, and innovative solutions. With a client-focused approach, we also provide online training and job placements, ensuring long-term IT success.

Job Purpose
We are seeking a Business Systems Analyst to support Sacramento County’s Community Development Agency. The selected candidate will play a key role in re-engineering business workflows to improve efficiency and enhance public service delivery. This position will collaborate with subject matter experts, developers, and project managers to gather requirements, document processes, test solutions, and support the County’s permitting application, Accela.

Requirements

• Elicit, develop, and document business and technical requirements.
• Analyze and organize requirements for clarity and execution.
• Record meeting minutes, action items, and next steps.
• Collaborate with developers to clarify requirements during the development cycle.
• Create software test plans, user guides, and training materials.
• Conduct quality assurance testing to ensure system reliability and alignment with requirements.
• Train users on new and existing software systems to maximize adoption.
• Provide project documentation support, including proposals, schedules, change requests, and closure reports.

Desired Skills & Characteristics

• Strong oral and written communication skills.
• Professional presentation and ability to communicate across technical staff, management, and vendors.
• Excellent organizational skills and attention to detail.
• Ability to meet deadlines and manage tasks independently.
• Skilled in facilitating meetings and documenting outcomes.
• Ability to interpret complex data and present findings clearly.
• Strong problem-solving and analytical skills.

Preferred Qualifications

• Experience with Accela or working with an Accela development/vendor team.
• Experience in Community Development organizations (permits, inspections, planning).
• Previous BA experience in government or public sector environments.