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Director - Special Operations (Security) presso Wake County Public School System

Wake County Public School System · Cary, Stati Uniti d'America · Onsite

Microsoft Office

Microsoft Excel

Microsoft PowerPoint

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Overview

POSITION TITLE

DIRECTOR

WORKING TITLE

Director- Special Operations

SCHOOL/DEPARTMENT

Office of Security

LOCATION

Crossroads I, Cary, NC

PAY GRADE

Director Band 2

FLSA STATUS

Exempt

REPORTS TO

Senior Director-Security

SUPERVISES

1 Event Coordinator; Vendor contractors

WORK WEEK SCHEDULE

Monday-Friday

WORK HOURS

Regular business hours

  • Irregular and extended work hours at times (evenings and weekends)

NUMBER OF MONTHS PER YEAR

12

 

POSITION PURPOSE:

Responsible for managing all daily security operations. Provides direct supervision and oversight of all private security contracts and services to include preparation of request for proposals (RFPs), preparing contracts, the school resource officer (SRO) program, off-duty contracts, the ID badge office, and the card access program. Collaborates with the Senior Director in planning, developing, implementing, and maintaining district-wide security operations, security policies, and regulations. Develops and maintains liaisons with local municipalities, county departments, and similar entities to facilitate plan development and response effort coordination. Participates in budget development for the security office.

 

MINIMUM QUALIFICATIONS:

KNOWLEDGE, SKILLS, AND ABILITIES

  • Comprehensive knowledge of current trends and developments relating to security concepts of educational settings and facilities;
  • Comprehensive knowledge of criminal law, emergency management, public school law relating to security, and educational policy;
  • Considerable knowledge of Microsoft Office, specifically, Word, Excel, and PowerPoint; Google Apps;
  • Skilled in analysis and problem-solving;
  • Effective organizational skills;
  • Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
  • Ability to handle multiple projects and remain calm, professional, and functional during stressful circumstances;
  • Ability to work independently and prioritize work assignments and resources;
  • Ability to work flexible hours as needed, including evenings and weekends;
  • Ability to perform continual study and awareness of security related technologies and strategies;
  • Ability to establish and maintain effective working relationships with employees, representatives of government, volunteer organizations, public officials, and business/community organizations.

 

EDUCATION, TRAINING, AND EXPERIENCE

  • Bachelor’s degree in Emergency Management, Public Administration, Business Administration or closely related field from an accredited college or university; AND
  • Five years of experience in an educational setting planning and managing public safety daily operations and interacting effectively with school system administrators; AND
  • Experience in private security services and developing request for proposals (RFPs), contracts, selection of candidates, and developing post orders; AND
  • Experience interacting with representatives of government, volunteer organizations, public officials, and business/community organizations; AND
  • Project management experience.

 

An equivalent combination of relevant education, training, and experience which provides the knowledge, skills, and abilities necessary to successfully meet the essential duties may be considered.

 

 

CERTIFICATION AND LICENSE REQUIREMENTS

  • Must hold and maintain a valid motor vehicle operator’s license according to the State of North Carolina requirements.

PREFERRED QUALIFICATIONS:

  • Certified in CPR, AED, and Basic First Aid.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Manages the daily operation of security programs; in the absence of the Senior Director, oversees all departmental activities.
  • Provides direct supervision and oversight of all private security contracts and services to include preparation of RFPs, preparing contracts, the SRO program, off-duty contracts, the ID badge office, and the card access program.
  • Responsible for providing specific focus on developing, implementing, and monitoring of initiatives to drive progress toward delivery of the district’s key goals and strategic initiatives.
  • Assists the Senior Director of security with budget development.
  • Develops and maintains liaisons with local municipalities, county departments, and similar entities to facilitate plan development and response effort coordination.
  • Reviews and proposes alterations to the emergency operations plan based on regularity changes, technological changes, or lessons learned from training or real-world situations.
  • Conducts physical risk assessments and staff surveys to determine operational and functional response agencies.
  • Coordinates maintenance of a National Incident Management System (NIMS) compliant district emergency operations plan (EOP) and coordinates all training for staff, emergency response teams, and local emergency response agencies.
  • Develops and maintains mutual aid agreements with all local agencies; facilitates the planning of training and exercises involving mutual aid response to WCPSS locations.
  • Responsible for preparing with the Senior Director of Security or designee the disaster/emergency response for emergencies such as hurricanes, nuclear accidents, chemical spills, and school shootings; assists during emergency operations center (EOC) activations and prepares situational status reports that describe response and recovery efforts and needs assessments.
  • Collaborates with the Senior Director in planning, developing, implementing, and maintaining district-wide security operations, security policies, and regulations.
  • Collaborates with the Senior Director to ensure continual evaluation of security programs and recommendation of changes based upon ongoing analysis of data and trends.
  • Coordinates with the Senior Director in managing all functions of the Office of Security, including providing presentations at Board meetings, Safety and Security Board committee meetings, the community, and other meetings, as required.
  • Supports the Senior Director with coordinating emergency operations planning with all schools and emergency responders.
  • Performs other related duties as assigned.

    • WORKING CONDITIONS:

    PHYSICAL ENVIRONMENT

    Must be able to use a variety of office equipment such as computers, scanners, and copiers. Must be able to communicate effectively. At times requires the ability to lift, carry, push, pull or otherwise move objects up to ten pounds. The work requires driving automotive equipment. Due to the amount of time spent standing and/or walking, physical requirements are consistent with those for light work.

     

    WORK ENVIRONMENT

    Must be able to work in an office environment and come into direct contact with school system staff, staff members of external funding agencies, and the community.

    EFFECTIVE DATE: 10/2022

     

    DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills that may be required of the employees assigned to this position. This description may be revised by the supervisor, with HR review and approval, at any time.

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