Senior Product Manager - Current Accounts presso Zopa

We've just launched our Current Account and are looking for a Senior Product Manager to help continue to shape and build out the customer experience and features as it grows. We want to transform the Current Accounts space as we have already done with loans, savings, credit cards and car finance, tying together our Zopa ecosystem, with big ambitions targeting over 1m+ active customers in 3 years' time. This role will be crucial to helping us get there so there's big opportunity for some serious career defining impact. This is a highly autonomous and high ownership role, strategising how we design and build on our core CA proposition and main customer experiences of Current Accounts (think how you make money move like magic, split bills). Critical to this will be ensuring customers are excited by our product and want to use it over the competition.

A day in the life:

Lead a user experience focused team owning onboarding, early engagement, rewards and account benefits (and other features you think will move the needle!). This team must ensure our customers are excited by our product 

Collaborate closely with the Lead Product Designer and design team to create an optimised and differentiated Current Account customer experience 

Problem solve with the engineers in your team on how to build solutions, helping them make the right trade-offs to ensure a speedy delivery of value and fast learning 

Ensure everything built is beautiful, valuable, viable, usable and feasible, with the help of the engineers and designers in your team 

Have an eye on the bigger picture, All roads will lead to your squad, so you’ll need to be involved in the work of Current Account platform and operational teams to make sure you’re all moving together 

Build close relationships with key stakeholders such as Operations, Compliance, Brand, Legal and Finance to effectively and collaboratively solve problems 

Work closely with the Current Account Product Lead on over-arching product strategy for customer acquisition 

The ideal candidate:

You have spent 5+ years working in customer facing product. Ideally, you have experience at a Fintech, but this isn’t imperative 

You are passionate about Product. You are excited by the journey we’re on and full of ideas for what’s next 

You can evidence the successful products you’ve built. If you haven’t created a zero to one product, you’ve really moved the needle on metrics for previous products 

Customers love your products. You combine quantitative and qualitative evidence to make customer insights central to your decision-making process. Your clear how your product differentiates and how it fits your target market’s specific needs. 

You're outcomes focused and highly proactive. You take ownership for the product’s success, including where this goes beyond your immediate remit 

Your decisions are backed by data. You test and learn as you go, consistently progressing towards the end goal rather than waiting for perfection 

You have experience acting as a leader in cross-functional teams. When you think about who your “team-mates” are, your “go-to” will be engineers and designers 

Candidarsi ora