Product Manager, Lending (12-month contract) presso Vancity

About Vancity

Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members.

Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If you’re interested in joining their team of 2,700 diverse individuals and accessing competitive rewards and benefits, all while knowing you are part of a greater movement, then apply today!

About the workplace

This is a 12-month contract role that will enjoy hybrid working arrangements which can be fulfilled primarily from the Vancity head office location and your Lower Mainland based home office. This role may require you to work in-office at least once a week.

As a Product Manager in the Lending Product team, you’ll lead the development and delivery of product strategy to improve the member experience and support Vancity to be a financial force for change. You’ll manage products from ideation and research, through to development, launch, and beyond. You’ll monitor product performance, analyze data, and listen to feedback, to continually optimize products and the value they deliver to members and Vancity. You’ll join a talented team that has both the passion for creating exceptional experiences and the technical aptitude to deliver. In this role, you’ll report into Senior Manager of Product.

A typical day would involve:

• Building a deep understanding of our products, member needs, strategic goals, and the market environment.
• Leading the creation of product strategy and roadmaps.
• Championing an insights-driven approach to understand what members value most and create solutions to achieve our goals.
• Collaborating with colleagues across the organization to evolve and prioritize roadmaps, assess new opportunities, and support the delivery of high-quality solutions.
• Partnering with Technology teams to creatively solve problems, define business requirements, assess feasibility, prioritize features, and deliver everyday banking solutions.
• Monitoring product performance, analyzing data, listening to feedback, and making insights-driven decisions to optimize the experience and performance.
• Managing product operational activities to ensure products remain compliant and competitive in market.
• Contributing to a culture of product management excellence and customer obsession.

You have:

• University Degree – preferably in Business, Finance, Economics, or Engineering
• Added bonus if you have a master’s degree in any of the above disciplines
• 3 to 5 years of experience in product management in technology/finance
• Financial Services sector experience is a must
• Added bonus if you are a Certified Financial Planner (CFP) or a Chartered Financial Analyst (CFA candidate)
• Added bonus if you have Profit & Loss (P&L) management experience
• Added bonus if you have data analytics, financial modelling, SQL, Python skills

You are:

• You’re an experienced Product Manager motivated by solving problems and creating technical solutions to make a positive impact.
• You’ve managed technical/financial products through all stages of the product development lifecycle.
• You’re a strong problem solver who’s always curious to explore and analyze feedback, data, and insights, to uncover problems and identify opportunities to act on.
• You build strong relationships with stakeholders. Collaboration and communication are at the core of how you operate. You can translate technical complexity to simplicity for all.
• You work closely with technical teams to create requirements for developing and enhancing features through continuous optimization and delivery.
• You have the planning, project management, and decision-making skills needed to manage a complex portfolio with a broad stakeholder group.
• You know the banking industry and follow trends, technology, market, threats, opportunities etc.
• You have strong knowledge of business and financial concepts with proven experience in identifying and mitigating business risks early and effectively.
• You have a growth mindset and desire to continually learn, adapt, evolve, and contribute to the product management practice at Vancity.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

The salary range for this role is $81,200 to $122,000 annually. Base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Posting Deadline: Posted until Filled

What we offer:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• We are the largest private-sector Living Wage Employer in Canada and have been consistently recognized as one of the Top Employers in Canada.
• Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs.
• New employees receive between three to four weeks of vacation allowance per calendar year, and the number of vacation days grows
• In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness.
• We have flex credits for our health care & dental benefits offer three levels of coverage for you to select from. These benefits will also be effective immediately based on your hire date.  
• We understand that retirement means different things to different people and at Vancity we will offer you a Defined benefits pension plan that pays you a retirement income for life.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are committed to providing an inclusive and accessible recruitment experience for all candidates. If you require any accommodations at any stage of the recruitment process, please reach out to our Talent Acquisition team at [email protected] for confidential support. In-person assistance is also available. We will collaborate with you to ensure your needs are met promptly and effectively.