Manager, ILS Transformation & Strategy (Norfolk Va, US) presso THE CMA CGM GROUP | A global player in sea, land, air and logistics solution

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Position Summary
The Manager, ILS Transformation and Strategy is responsible for driving transformation within the ILS department by collaborating across Logistics and Intermodal teams to modernize and digitize work processes for greater efficiency. This role supports and guides strategic initiatives to optimize operational networks, delivers process improvements, and ensures sustained productivity gains. Cross-functional collaboration is central to this position. The Manager, ILS Transformation and Strategy works closely with HO Line Management and various internal stakeholders to implement changes to vessel and North America IPI routing. Regular responsibilities include preparing reports and presentations to support ILS group goals, and providing weekly performance and action plans to CMA leadership.
This role is ideally suited for candidates with strong leadership and strategic skills, who are adept at working across departments to drive both immediate and long-term improvements for the organization.

Functions & Duties
Description 
•    Delegates tasks and provide guidance and support     
•    Provides ongoing feedback related to employee performance     
•    Ensures subordinates adhere to company policy and procedures     
•    Serves as Training Specialist team to rail operations group    
•    Communicates with marine, rail and barge vendors to ensure adequate service levels are maintained    
•    Makes decisions on routing options to ensure the most efficient and cost-effective routes are utilized and also communicates guidance to union jurisdiction where applicable    
•    Works collaboratively with other department managers to resolve current and potential issues/hold-ups     
•    Generates and disseminates communication to key stakeholders related to health of US/NAM rail network    
•    Generates and analyzes weekly and monthly KPIs    
•    Identifies, implements, and manages strategies to improve operational performance  
•    Implements and manages cost savings initiatives    
•    Analyzes operational data and trends in order to guide decision making    
•    Analyzes operational spend to identify cost savings opportunities    
•    Analyzes service failures to determine root causes and identify methods to eliminate similar issues going forward    
•    MISCELLANEOUS RELATED DUTIES or PROJECTS AS ASSIGNED    

Knowledge, Skills, Abilities 
•    Knowledgeable of business operations (CS, EXP, IMP, Logistics, Intermodal)
•    Knowledgeable of MS Office, LARA, LISA, QlikSense and other related IT Applications
•    Proficient with cost/financial analyses
•    Possesses strong leadership, interpersonal, and time management skills 
•    Demonstrates strong customer service skills and passion 
•    Demonstrates a sense of urgency
•    Detail-Oriented person with strong organizational skills
•    Identifies root causes to problems
•    Defines and resolves problems
•    Resolves conflict in a positive manner
•    Possesses excellent written and verbal communication skills
•    Possesses excellent reporting and presentation skills
•    Possesses solid analytical skills
•    Delegates work and holds people accountable for completion
•    Manages multiple tasks and issues simultaneously (multi-tasking)
•    Possess meeting facilitation and leadership skills
•    Prioritizes challenges and issues
•    Works collaboratively with other departments and individuals
•    Follows company policies and procedures

Qualifications 
Education
Required/Preferred    Education Level    Description
Required    Associate’s Degree    
Preferred    Bachelor’s Degree    

Work Experience
Experience    Years of Experience    Description
General Experience    3-5 years    Management experience
Industry Experience    3-5 years    Experience in dealing with vendors, to include trucking companies, port terminal operators, and railroads
Cost analysis competencies

Come along on CMA CGM’s adventure! The Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment.  Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at [email protected]