Scale Attendant presso City of Seattle, WA

About the Department

Seattle Public Utilities (SPU) is seeking an experienced customer service person to work as a Scale Attendant at our two state-of-the art transfer stations. The selected candidate will work full-time during the week (including weekends) where they will greet and educate customers, operate an automated weighing system, and collect appropriate fees.

If you like meeting new people every day, this is the job for you!

The successful candidate may be required to report to either of the city's transfer stations: the North Transfer Station (1350 North 34th Street) and the South Transfer Station (130 South Kenyon St).

About Seattle Public Utilities: 

Seattle Public Utilities (SPU) is a community-centered utility that delivers vital services to Seattle residents and businesses including drinking water, drainage and wastewater, and garbage/recycling/compost. SPU also provides drinking water for 1.5 million customers in the region. SPU’s work includes system maintenance and improvements and keeping Seattle clean. Over 1,400 SPU employees work with our community to provide affordable and equitable stewardship of our water and waste resources for future generations.
  
For more information about Seattle Public Utilities (SPU), check out the:  

• SPU Website 
• SPU Workplace Expectations (Download PDF reader) 
• Strategic Business Plan 

SPU commits to Our City Values and Race and Social Justice as core principles that guide our work. We actively take steps to dismantle systemic racism and increase service equity. We value diverse life experiences and strive to create a workplace that is welcoming to all. We take steps to be inclusive and equitable in our recruiting, hiring and promotional opportunities.
  
Why join our team?  
  
We know work isn’t only about what you do, it’s also about who you work for and with! SPU provides a fun and family-friendly work environment that supports a work life balance, including:  

• Family-friendly and multicultural work environment
• Generous benefits package
• Free Orca Pass 
• City pension plan with employer/employee contributions 
• Growth potential and advancement opportunities

Position Duties

• Operate an automated weighing system to weigh loaded and empty vehicles. Collect the appropriate fee according to load weight; and visually inspect loads to identify recyclable, hazardous and other materials.
• Communicate clearly in person and over the radio with Transfer Station staff regarding contents of incoming loads, etc.
• Divert hazardous and other unacceptable materials by providing information to the customers on alternate methods of disposal. 
• Answer questions from customers regarding rates, recycling, and other information. Explain and provide customers with written rules, regulations, and procedures regarding dumping of solid waste and recyclable materials. 
• Balance money collected with amount charged; count cash and checks and prepare deposits. 
• Maintain and submit records of tonnage received, number of vehicles using the station and any accidents or unusual happenings occurring at the site. Use computer to update credit customer accounts. 

Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Minimum Qualifications

• One year of responsible work experience involving public contact and/or cashiering responsibilities (or a combination of education, training and/or experience which provides an equivalent background required to perform the work of the class).

License, Certification, and Other Requirements: 

• Current, valid Driver's License or evidence of equivalent mobility. 
• A Math and Written Test will be administered for those selected as part of this hiring process, and those who pass will be interviewed.

Desired Qualifications 

• Demonstrated attention to detail and accuracy. 
• Strong math skills. 
• History of providing exceptional customer service with a diverse population. 
• Cash handling experience in a fast-paced environment. 
• Demonstrated knowledge of computer applications. 
• Ability and willingness to learn new computer programs. 
• Bilingual skills a plus. 

Other Qualifications

• The full salary range for this position is $29.73 - $33.42 per hour. 

• If you have any questions, please contact Danielle Sheridan via [email protected].

Work Environment/Physical Demands: 

• Required to work out-of-doors in all types of weather.   
• Required to work irregular hours, weekends, and holidays.  
• Frequently exposed to exhaust fumes and loud noise.  
• Required to stand for extended periods of time. 
• Must be able to move throughout the transfer station to perform duties, office machinery, 10-key, filing, etc.
• Occasionally required to deal with angry or abusive customers, either in person or over the telephone. 
• Shift includes a working lunch.

Background Check for the selected candidate: 

• This hiring process involves a background check of conviction and arrest records in compliance with Seattle’s Fair Chance Employment Ordinance, SMC 14.17.  Applicants will be provided with an opportunity to explain or correct background information. 

Benefits Statement: 

• The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans