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Value Stream Coach presso Cprime

Cprime · New York City, Stati Uniti d'America · Hybrid

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In the Age of AI, Cprime reshapes operating models and rewires workflows to deliver enterprise transformation. ​ We are your Intelligent Orchestration Partner, combining strategic consulting with industry-leading platforms to drive innovation, enhance efficiency, and shift your enterprise toward AI native thinking. For over 20 years, we've changed the way companies operate by transforming their people, processes, and technology, including partnering with 300 of the Fortune 500 companies. In this new era, Cprime helps companies unlock unprecedented speed and efficiency by embedding AI at the core of their business and infusing it into every function, process, and team.

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What you will do:

  • Value Stream Counseling:
  • Foster meaningful relationships with collaborators in the value stream
  • Consult with value stream business partners to identify and shape new and existing ways for data and AI to enable business processes and aspirations
  • Lead decision-making/status, prioritization, and ideation meetings with various stakeholder groups, from executives to expert practitioners
  • Maintain a data info product roadmap supported by technical capabilities/delivery to keep the business abreast of vision and timing
  • Capture demand and stay responsive to emergent needs by value stream business partners
  • Express expertise in processes and support data assets by educating business partners (directly 1:1, in formal training sessions, and informally), and provide feedback to Data and AI Product Design Leads on usage characteristics of value stream data solutions
  • Product Management:
  • Serve as the primary owner of value stream data and information products, managing the roadmap and ongoing enhancements to existing/new capabilities
  • Accountable for the overall agile delivery of new data/info products, establishing the features, business rules, and test conditions with business input, but then coordinating support with technical partners to detail these into technical stories/tasks
  • In concert with D&AI Product Design and Data Engineering team members, contribute to the evaluation of proposed tools, technologies, and platforms from a business lens
  • Support quarterly delivery planning to ensure resources are aligned with value stream requirements
  • Manage testing, both directly as a point tester and via coordination with key business SMEs
  • Take full accountability for solution adoption, ensuring the appropriate change management and/or training needs are met such that D&AI solution use drives desired business outcomes
  • Collaboration and Stakeholder Engagement:
  • Work closely with business leaders to understand strategic goals and challenges
  • Collaborate with technical D&AI and IT teams, vendors, and partners to ensure solution feasibility and delivery
  • Translate business requirements into functional specifications and data needs
  • Governance and Compliance:
  • Ensure solutions adhere to industry regulations, data security standards, and organizational policies
  • Monitor and mitigate risks related to solution implementation



  • Qualifications and Skills:
  • You are a highly independent senior manager with the ability to become rapidly conversant in insurance business processes.
  • You have an aptitude for using and shaping data solutions in support of business objectives, and are able to clearly articulate the value that can be attributable to various data/info products.
  • You are highly organized, staying abreast of multiple stakeholders’ priorities, the status of multiple parallel initiatives/projects, the state of value realization and adoption for production data assets.
  • You communicate fluidly, able to articulate how data solution functionality will meet business needs in a brief, non-technical manner.
  • While you are not directly a technologist (you may have come from a business or analytical background), you have a special understanding of Data & AI technologies and understand how they are used and combined to devise solutions at a high level.
  • You are reliable in terms of your commitments, honest and brave with issues/escalations, and have a client service mentality.
  • 10+ years of experience with an increasing proficiency in data and analytic solutions
  • 3+ years working in an agile environment (as a PO or PM capacity would be preferred)
  • 3+ Experience managing staff/teams, as well as geographically complementary teams, often organized on a product delivery basis (highly matrixed)
  • 5+ Experience with industry program management tools (such as JIRA, AgileCraft, ATIIM, etc.), as well as desktop collaboration/ideation tools (Sharepoint, MSOffice, OneDrive, Lucid, Draw.io, etc.)
  • Experience in the insurance industry preferred, but not required (especially group products such as dental/vision/disability/etc, P&C, or health)
  • Experience with enterprise data management principles, such as data ownership/stewardship (experience as a data domain or product owner would be a plus)
  • Ability to carefully document and capture business requirements in detail, including metric calculation logic, quality/timeliness expectations, analytic functionality, hierarchies, etc., as well as functional user journeys as they relate to data solutions
  • A person with exceptional verbal and written communication skills, proficient at working with a variety of team members and creatively aligning their interests
  • Outstanding organizational and time management skills; ability to multitask and drive teams to meet aggressive delivery commitments
  • Proactive problem-solving and information research skills
  • Ability to manage/mentor earlier tenure and/or less experienced staff to help grow future leaders and deepen value stream knowledge on the broader team
  • Ability to accept change in stride, remaining flexible due to changing business needs
  • Natural ‘teacher’, able to coach business partners on optimal use of data assets to meet stated/latent business needs
  • Adept user of data consumer analytic tools such as Tableau, Power BI, Databricks, SQL, etc.
  • Able to see the “big picture”, and influence, engage others to meet a common goal


  • Education and Certifications:
  • BS or BA required; MS or MBA preferred
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