Community Care Supervisor presso Cormac

Join Our Team at Corserv Care as a Community Care Supervisor 

Salary: £27,000 - £30,000 

Working Hours: 37 per week. Rota basis, including weekends (one weekend day in every three) and covering Out of Hours when required.

Contract Type: Permanent

Base: Office base is Bodmin, covering the East Cornwall area. 

Click here to read more about us and what benefits we offer.

About the role: Are you an organised team leader, a detail-oriented individual with a passion for supporting people and processes? We're looking for a proactive Community Care Supervisor to join our dynamic STEPs Reablement team. In this key role, you will have the oversight of work schedules planned for Support workers & Senior Support workers, to ensure as far as possible these remain optimised at all times. If you enjoy collaborative working and you are committed and creative we would love to hear from you.

Role Purpose: To be responsible for overseeing the day-to-day operation of the services and for all aspects of staff support, including team performance, staff development and attendance management. 

Leading the way in delivering the best possible care services, we empower change and enhance quality of life. Our work is made possible by a committed and creative team, with positivity, innovation, collaboration and trust driving what we do and how we do it.

We work in partnership with healthcare professionals and local communities to offer high-quality care in Cornwall. Corserv Care is part of the Corserv Group and provides a range of domiciliary and residential services under one brand. We are a Cornwall Council owned company.

What you'll be doing:

• Liaise with Health and social care partners to process referrals in a timely manner and facilitate safe interventions of support whether from Hospital or Home starts.
• Supervise and monitor allocated Community Support Workers and take appropriate action as required including appraisals and regular 1:1 reviews with team members
• Participate in national and local development programmes by carrying out the Care Certificate training for new staff and assessing competence
• Deliver ongoing local formal and practical training to all team members to include client specific topics as required by Care Quality Commission (CQC) and ensure records are maintained
• Carry out initial visits to service users to produce detailed reablement / support plans and monitor and review those plans on a regular basis and as service user needs change ensuring that visit times are amended to reflect changes in abilities and/or circumstances.
• To undertake the relevant training and be responsible for assessing for and providing low level pieces of equipment which will enable customers to remain safe and independent at home.
• Carry out detailed provider risk assessments and moving and handling risk assessments to minimise the areas of risk to the service user, staff, service providers and the general public, and to carry out regular reviews, ensuring information is shared with relevant parties
• Monitor the service provided to service users according to published Quality Standards ensuring regular feedback of appropriate information to Registered Manager and Commissioners, thus ensuring the safety and wellbeing of the service user and the staff involved
• Receive and investigate complaints, accidents and incidents according to procedure and ensure that any safeguarding issues are dealt with expeditiously

About you: 

Qualifications & experience essential criteria: 

Minimum level 2 qualification in Health and Social Care or working towards or the equivalent of. 

Experience in providing direct care in a work setting

Supervisory / Line Management qualification and/or demonstrable experience of leading a team in frontline care including scheduling a programme of work

Awareness of developments within Health and Social Care, multi-agency care issues coupled with relevant health care training

Full driving licence and use of the vehicle is essential for this opportunity.

Our offer to you

Salary: £27,000 - £30,000 pa 

Working Hours: 37 per week. Rota basis, including weekends (one weekend day in every eight) and covering Out of Hours when required.

Contract Type: Permanent  

Base: Office base is Bodmin, covering the East Cornwall area. 

Working with us you will have an employee benefits package that includes:

• Generous pension scheme with employer contribution
• Employee discount scheme and wellbeing events
• Holiday starting at 23 days and increasing to 28 with service (pro-rata if part-time) with option to purchase additional, plus bank holidays
• Cycle to Work scheme
• Flexible working hours & home working options
• Investment and support in your continuous training and development
• Opportunity to become a Safeguarding Advocate, Health & Wellbeing Champion and Mental Health First Aider

Safeguarding: We are committed to safeguarding the welfare of all our service users, clients and customers. This role is subject to an Enhanced DBS check. 

Closing date: Midnight Thursday 25th September 2025

To apply: It’s really easy to apply for our roles – simply click on the link below where it says APPLY to create a candidate profile, answer the screening questions and upload a CV.

Thank you for your interest and we look forward to hearing from you soon!