Remarketing & Loss Recoveries Manager presso Mercedes-Benz Financial Services Australia Pty. Ltd.

%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22line-height:115%;margin-bottom:10.0pt;mso-add-space:auto;mso-list:l1 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:CorpoS;%22%3EAccelerate your career with Mercedes-Benz Financial Services%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22line-height:115%;margin-bottom:10.0pt;mso-add-space:auto;mso-list:l1 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:CorpoS;%22%3EChallenge yourself with a steep learning curve, ability to work flexibly%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22line-height:115%;margin-bottom:10.0pt;mso-add-space:auto;mso-list:l1 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:CorpoS;%22%3EJoin an exciting, high performing automotive financial services business%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0cm;margin-top:0cm;mso-add-space:auto;mso-margin-bottom-alt:8.0pt;mso-margin-top-alt:0cm;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3EAt Mercedes-Benz Financial Services Australia, we offer financial solutions and convenience that retailers and customers need—all at a great place to work. We strive to be the company of choice for all our customers’, from financing and insurance, through to a whole host of vehicle-related services.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0cm;margin-top:0cm;mso-add-space:auto;mso-margin-bottom-alt:8.0pt;mso-margin-top-alt:0cm;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0cm;margin-top:0cm;mso-add-space:auto;mso-margin-bottom-alt:8.0pt;mso-margin-top-alt:0cm;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3EAs part of the global Mercedes-Benz Mobility AG organisation, we’re proud to be a driving force in the automotive sector. We’re firmly focused on the key global trends of our time: electrification, sustainability, digitalisation and artificial intelligence. We have a clear ambition:%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0cm;margin-top:0cm;mso-add-space:auto;mso-margin-bottom-alt:8.0pt;mso-margin-top-alt:0cm;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0cm;margin-top:0cm;mso-add-space:auto;mso-margin-bottom-alt:8.0pt;mso-margin-top-alt:0cm;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Ci style=%22mso-bidi-font-style:normal;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3E%3Cstrong%3EBest-in-class mobility services — customer-centric, seamless and flexible.%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0cm;margin-top:0cm;mso-add-space:auto;mso-margin-bottom-alt:8.0pt;mso-margin-top-alt:0cm;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Ci style=%22mso-bidi-font-style:normal;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;mso-spacerun:yes;%22%3E%26nbsp;%3C/span%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0cm;margin-top:0cm;mso-add-space:auto;mso-margin-bottom-alt:8.0pt;mso-margin-top-alt:0cm;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3EWe can’t achieve this ambition without dedicated, passionate employees. We have an exciting opportunity for a Remarketing %26amp; Loss Recoveries Manager to join and lead our collaborative team, based in Mulgrave. Working closely with internal partners, the core focus of this role is to maximize Remarketing and Loss Recovery performance through effective management across both Australia and New Zealand portfolios.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0cm;margin-top:0cm;mso-add-space:auto;mso-margin-bottom-alt:8.0pt;mso-margin-top-alt:0cm;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3E%3Cstrong%3E%3Co:p%3E %3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/b%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0cm;margin-top:0cm;mso-add-space:auto;mso-margin-bottom-alt:8.0pt;mso-margin-top-alt:0cm;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3E%3Cstrong%3EWhat’s in it for you?%3C/strong%3E%3C/span%3E%3C/b%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0cm;margin-top:0cm;mso-add-space:auto;mso-margin-bottom-alt:8.0pt;mso-margin-top-alt:0cm;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0cm;margin-top:0cm;mso-add-space:auto;mso-margin-bottom-alt:8.0pt;mso-margin-top-alt:0cm;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3EMercedes-Benz Financial Services Australia will help accelerate your career and set you up for success. As the Remarketing %26amp; Loss Recoveries Manager, you will work closely with the Head of Operations to develop and implement business strategies with a key focus of maximizing business profitability, minimizing write-off’s and losses, whilst driving best in class compliance %26amp; quality results. You will also empower, lead and develop our high-performing team to success. If this sounds like the role you’ve been looking for, we’d love to have you on board. %3C/span%3E%3Ci%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3EWe can make a difference together!%3C/span%3E%3C/i%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0cm;margin-top:0cm;mso-add-space:auto;mso-margin-bottom-alt:8.0pt;mso-margin-top-alt:0cm;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3E%3Co:p%3E %3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:8.0pt;mso-add-space:auto;mso-margin-bottom-alt:8.0pt;mso-margin-top-alt:0cm;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3E%3Cstrong%3EWhat you’ll do:%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/b%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraph%22 style=%22margin:1.0pt 0cm 1.0pt 36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo3;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:CorpoS;%22%3EDrive our Auction Partners to achieve best possible sale prices on all Repossessed Assets %26amp; monitor all Operating Lease inspections, invoicing and returns%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0cm;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:1.0pt;margin-top:1.0pt;mso-list:l0 level1 lfo3;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan lang=%22EN-AU%22%3EManage and communicate the direction and performance of the Remarketing %26amp; Recoveries teams to key stakeholders%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoListParagraph%22 style=%22mso-list:l0 level1 lfo3;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:CorpoS;%22%3E%3Cspan style=%22mso-bidi-font-family:Arial;%22%3EManage the returns and excess charges for all Operating Lease products (standard, EVP %26amp; Rental);%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0cm;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:1.0pt;margin-top:1.0pt;mso-list:l0 level1 lfo3;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan lang=%22EN-AU%22%3EManage the Agility %26amp; Simplicity retailer %26amp; brand partner relationships, the return process including inspections, vehicle condition reports, payments and hand back eligibility, and supporting AutoCheck App, along with all internal reporting requirements.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22margin:1.0pt 0cm 1.0pt 36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo3;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:CorpoS;%22%3EDigitize/automate all possible systems, processes, and customer communications%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22margin:1.0pt 0cm 1.0pt 36.0pt;mso-add-space:auto;mso-list:l0 level1 lfo3;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:CorpoS;%22%3EDeliver efficiencies gains and productivity improvements which net FTE savings, create re-deployment opportunities, or increase return on FTE%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0cm;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:1.0pt;margin-top:1.0pt;mso-list:l2 level1 lfo2;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan lang=%22EN-AU%22%3EDevise, implement, and deliver against key focus areas including sales performance, stock levels, valuation accuracy, cure rates, net cost of risk, write offs, shortfall contracts, sale of bad debt including spot sale, minimizing loss rates on delinquent accounts, and managing the cost/relationship of external vendors%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:1.0pt;margin-top:1.0pt;mso-list:l2 level1 lfo2;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan lang=%22EN-AU%22%3EDevelop %26amp; maintain an effective operating rhythm which balances the mix of team and individual interactions directly, and via Team Leaders with a view to;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3Cul style=%22margin-top:0cm;%22 type=%22circle%22%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:1.0pt;margin-top:1.0pt;mso-list:l2 level2 lfo2;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan lang=%22EN-AU%22%3ECreate a highly engaged, high performing, collaborative team environment%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:1.0pt;margin-top:1.0pt;mso-list:l2 level2 lfo2;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan lang=%22EN-AU%22%3EBest in class training, coaching, and personal development for all team members with a view to maximise career development and success planning opportunities%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22margin:1.0pt 0cm 1.0pt 36.0pt;mso-add-space:auto;mso-list:l2 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Symbol;font-size:9.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-bidi-font-size:10.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-bidi-font-size:10.0pt;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:CorpoS;%22%3E%3Cspan style=%22mso-bidi-font-family:Arial;%22%3EMaximizing the profitability through effective management of the Australia %26amp; New Zealand New Zealand %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:CorpoS;font-size:9.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:Arial;mso-bidi-font-size:10.0pt;%22%3ERecoveries portfolio%3C/span%3E%3Cspan style=%22mso-bidi-font-size:10.0pt;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22line-height:115%;margin-bottom:10.0pt;mso-add-space:auto;mso-list:l2 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:CorpoS;%22%3E%3Cspan style=%22mso-bidi-font-family:Arial;%22%3EEnsure all legislative requirements including MBFS (local and global) policies, approval limits, procedures, and legal compliance is fully adhered. This includes conducting due diligence and annual audits as necessary%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l2 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan style=%22mso-ansi-language:EN-AU;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22EN-AU%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-ansi-language:EN-AU;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22EN-AU%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:CorpoS;%22%3E%3Cspan style=%22mso-ansi-language:EN-AU;%22 lang=%22EN-AU%22%3ECommunicate and relentlessly drive this strategy and change program demonstrating energy, passion, and negotiation skills to overcome any barriers to success.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l2 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan style=%22mso-ansi-language:EN-AU;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22EN-AU%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-ansi-language:EN-AU;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22EN-AU%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:CorpoS;%22%3EAct as the SME, or allocate appropriately skilled resources to ensure support and alignment with the wider business change program%3Cspan style=%22mso-ansi-language:EN-AU;%22 lang=%22EN-AU%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22mso-list:l2 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan style=%22mso-ansi-language:EN-AU;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22EN-AU%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-ansi-language:EN-AU;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22EN-AU%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:CorpoS;%22%3E%3Cspan style=%22mso-ansi-language:EN-AU;%22 lang=%22EN-AU%22%3EAnalyse key business data and customer feedback to create and present recommendations for business improvements%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22mso-list:l2 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan style=%22mso-ansi-language:EN-AU;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22EN-AU%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-ansi-language:EN-AU;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22EN-AU%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-family:CorpoS;%22%3E%3Cspan style=%22mso-ansi-language:EN-AU;%22 lang=%22EN-AU%22%3EPartner with the Head of Operations to set targets for performance, efficiency, and customer experience to maximize value for all stakeholders%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3E%3Cstrong%3E%3Co:p%3E %3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/b%3E%3C/span%3E%3C/p%3E%3Cdiv%3E%3Cspan style=%22font-family:Arial;%22%3E%3Ci%3E%26nbsp;%3C/i%3E%3C/span%3E%3C/div%3E
%3Cp style=%22MARGIN-BOTTOM:0px;MARGIN-TOP:0px;%22%3E%3Co:p%3E %3C/o:p%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3E%3Cstrong%3EThe skills we’re looking for:%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/b%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0cm;margin-top:0cm;mso-add-space:auto;mso-margin-bottom-alt:8.0pt;mso-margin-top-alt:0cm;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3E%3Cstrong%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/b%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:1.0pt 0cm 1.0pt 36.0pt;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:CorpoS;mso-fareast-font-family:CorpoS;mso-list:Ignore;%22 lang=%22EN-AU%22%3E•%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:CorpoS;mso-fareast-font-family:CorpoS;mso-list:Ignore;%22 lang=%22EN-AU%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan lang=%22EN-AU%22%3EMinimum of 5 years’ leadership experience leading a multi-function team with 5 or more direct reports%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:1.0pt 0cm 1.0pt 36.0pt;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:CorpoS;mso-fareast-font-family:CorpoS;mso-list:Ignore;%22 lang=%22EN-AU%22%3E•%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:CorpoS;mso-fareast-font-family:CorpoS;mso-list:Ignore;%22 lang=%22EN-AU%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan lang=%22EN-AU%22%3EA strong interest and knowledge of the automotive sector including managing re-marketing, and auction house partners%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:1.0pt 0cm 1.0pt 36.0pt;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:CorpoS;mso-fareast-font-family:CorpoS;mso-list:Ignore;%22 lang=%22EN-AU%22%3E•%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:CorpoS;mso-fareast-font-family:CorpoS;mso-list:Ignore;%22 lang=%22EN-AU%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan lang=%22EN-AU%22%3EIndustry knowledge focusing within the finance, insurance, banking%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:1.0pt 0cm 1.0pt 36.0pt;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:CorpoS;mso-fareast-font-family:CorpoS;mso-list:Ignore;%22 lang=%22EN-AU%22%3E•%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:CorpoS;mso-fareast-font-family:CorpoS;mso-list:Ignore;%22 lang=%22EN-AU%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan lang=%22EN-AU%22%3EA sound working knowledge of the National Consumer Credit Protection, Credit Act, Hire Purchase Act, Privacy Act %26amp; Debt Collection Guidelines and Mercantile Agents.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:1.0pt 0cm 1.0pt 36.0pt;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:CorpoS;mso-fareast-font-family:CorpoS;mso-list:Ignore;%22 lang=%22EN-AU%22%3E•%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:CorpoS;mso-fareast-font-family:CorpoS;mso-list:Ignore;%22 lang=%22EN-AU%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan lang=%22EN-AU%22%3EUnderstanding of both the Motor Vehicle Finance Industry %26amp; Used Vehicle Market together with the ability to manage people and daily work flows%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:1.0pt 0cm 1.0pt 36.0pt;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:CorpoS;mso-fareast-font-family:CorpoS;mso-list:Ignore;%22 lang=%22EN-AU%22%3E•%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:CorpoS;mso-fareast-font-family:CorpoS;mso-list:Ignore;%22 lang=%22EN-AU%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan lang=%22EN-AU%22%3EDemonstrated success driving employee engagement, and a best in class customer experience with results%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:1.0pt 0cm 1.0pt 36.0pt;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:CorpoS;mso-fareast-font-family:CorpoS;mso-list:Ignore;%22 lang=%22EN-AU%22%3E•%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:CorpoS;mso-fareast-font-family:CorpoS;mso-list:Ignore;%22 lang=%22EN-AU%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan lang=%22EN-AU%22%3ESound knowledge of Bankruptcy/Liquidation requirements %26amp; Legal procedures%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:1.0pt 0cm 1.0pt 36.0pt;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:CorpoS;mso-fareast-font-family:CorpoS;mso-list:Ignore;%22 lang=%22EN-AU%22%3E•%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:CorpoS;mso-fareast-font-family:CorpoS;mso-list:Ignore;%22 lang=%22EN-AU%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan lang=%22EN-AU%22%3EDemonstrated experience as a Change Manager driving efficiencies, digitization and process improvements%3C/span%3E%3Cspan style=%22mso-bidi-font-family:Arial;%22 lang=%22EN-AU%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:1.0pt 0cm 1.0pt 36.0pt;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:CorpoS;mso-fareast-font-family:CorpoS;mso-list:Ignore;%22 lang=%22EN-AU%22%3E•%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:CorpoS;mso-fareast-font-family:CorpoS;mso-list:Ignore;%22 lang=%22EN-AU%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-bidi-font-family:Arial;%22 lang=%22EN-AU%22%3EDemonstrated experience with success coaching, mentoring, and employee development.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin:1.0pt 0cm 1.0pt 36.0pt;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22mso-bidi-font-family:CorpoS;mso-fareast-font-family:CorpoS;mso-list:Ignore;%22 lang=%22EN-AU%22%3E•%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:CorpoS;mso-fareast-font-family:CorpoS;mso-list:Ignore;%22 lang=%22EN-AU%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan lang=%22EN-AU%22%3EStrong understanding of, best practice SLA Management (external %26amp; internal) and, ideally with a sound knowledge of the MBFS strategy, wider departments and their function, an understanding around Dealer Relationships and the interactions, and how we integrates with the retail network%3C/span%3E%3Cspan style=%22mso-bidi-font-family:Arial;%22 lang=%22EN-AU%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Ca name=%22_Hlk208242369%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3EIf you believe you’re the right person for this role, please apply by 22nd Sept 2025%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/a%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0cm;margin-top:0cm;mso-add-space:auto;mso-margin-bottom-alt:8.0pt;mso-margin-top-alt:0cm;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0cm;margin-top:0cm;mso-add-space:auto;mso-margin-bottom-alt:8.0pt;mso-margin-top-alt:0cm;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3E%3Cstrong%3EAbout us as an employer%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0cm;margin-top:0cm;mso-add-space:auto;mso-margin-bottom-alt:8.0pt;mso-margin-top-alt:0cm;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3EAt Mercedes-Benz Financial Services, we believe our people make the difference. We proudly offer generous employee benefits, such as discounted car leasing and purchase options, on-site parking, gym, cafeteria and much more.%3C/span%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;mso-spacerun:yes;%22%3E%26nbsp; %3C/span%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3EWe support our organisation with the opportunity to work flexibly with being in the office and working remotely from home.%3C/span%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;mso-spacerun:yes;%22%3E%26nbsp;%3C/span%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0cm;margin-top:0cm;mso-add-space:auto;mso-margin-bottom-alt:8.0pt;mso-margin-top-alt:0cm;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0cm;margin-top:0cm;mso-add-space:auto;mso-margin-bottom-alt:8.0pt;mso-margin-top-alt:0cm;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3EWe are proud to be recognised as a Workplace Gender Equality Employer of Choice and support a flexible and progressive work culture. Our passion for our people extends to Employee Recognition and Reward programs, as well as learning and development opportunities.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0cm;margin-top:0cm;mso-add-space:auto;mso-margin-bottom-alt:8.0pt;mso-margin-top-alt:0cm;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0cm;margin-top:0cm;mso-add-space:auto;mso-margin-bottom-alt:8.0pt;mso-margin-top-alt:0cm;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Ci style=%22mso-bidi-font-style:normal;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3EAt Mercedes-Benz Financial Services Australia, we aim to facilitate improved business outcomes and achievement of business goals by embracing diversity and inclusion to ensure we are eliminating discrimination on the basis of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, and gender identity.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0cm;margin-top:0cm;mso-add-space:auto;mso-margin-bottom-alt:8.0pt;mso-margin-top-alt:0cm;%22%3E%3Cspan style=%22font-family:CorpoS;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cdiv%3E%3Cspan style=%22color:black;font-family:Calibri;font-size:medium;%22%3E%3Ci%3EThis is a local, permanent role. You must have a permanent working visa for Australia / New Zealand to be able to apply for this position.%3C/i%3E%3C/span%3E%3C/div%3E%3Cdiv%3E%3Cspan style=%22font-family:Times New Roman;font-size:medium;%22%3E%26nbsp;%3C/span%3E%3C/div%3E Candidarsi ora