- Junior
- Ufficio in Uniontown
We are seeking a Client Service Representative (CSR) to join our fast-paced veterinary team. The ideal candidate will be professional, organized, and thrive in a high-volume, client-focused environment.
Responsibilities include:
Managing a high call volume with courtesy, professionalism, and efficiency
Serving as the first point of contact for clients, ensuring a positive and professional experience both in person and over the phone
Scheduling appointments, processing payments, and accurately entering data into practice management software
Supporting doctors and staff by relaying messages clearly, accurately, and in a timely manner
Maintaining professionalism and composure while addressing high client and doctor expectations
Performing heavy computer-based tasks with attention to detail and accuracy
Multitasking effectively in a busy environment while prioritizing tasks
Demonstrating excellent written, verbal, and interpersonal communication skills
Qualifications:
Prior customer service experience (veterinary or medical setting preferred)
Strong computer skills and ability to learn new software quickly
Professional phone etiquette and communication skills
Ability to read, write, and speak clearly and professionally
Proven ability to remain calm under pressure and adapt to changing priorities
Team-oriented with a strong work ethic
