Job Title Responsibilities

•Schedule and dispatch drivers to appropriate locations according to pre- determined schedules, customer requests and immediate needs

•Serve as a reliable point of contact to balance drivers’ health and safety with customer requirements

•Coordinating and managing the most efficient loads to remain cost-effective as a company

•Collaborate with other departments to maintain good communication flow across the organization

•Addressing problems and requests by transmitting information or providing solutions

•Prioritize calls according to urgency and importance

•Use computer to send drivers to appropriate locations

Qualifications and Education Requirements

 Preferred Skills

• Strong decision-making capabilities
• Above-average communication, collaboration, and delegation’s skills
• Results driven
• Handles pressure
• Giving feedback
• Proficiency with office software
• Supervision
• Strong knowledge of operations procedures
• Market knowledge
• Service knowledge
• Problem solving
• Phone skills
• Listening
• Resolving conflict
• Analyzing information
• Multi-tasking