SHUTTLE SUPERVISOR - PHOENIX VA HOSPITAL presso None

Job Summary:

The Shuttle Supervisor will manage and provide support of the shuttle operations at the Veterans Affairs (VA) Medical Center. Shuttle drivers ensure the safe transportation of passengers to and from the Veterans Affairs (VA) Medical Center. This role involves supervising a team of drivers while ensuring compliance with company policies, contractual obligations, and safety regulations. Additional responsibilities will include fleet management, maintenance & repair, recruitment/supervision of drivers, and operational reporting. 

Location: Phoenix VA Hospital, 650 E. Indian School Road, Phoenix, AZ 85012

Primary Duties and Responsibilities

• Oversee and schedule vehicle inspections, maintenance, and servicing; manage preventative maintenance schedules. 
• Reduce unnecessary expenses and repairs.
• Secure the fleet’s compliance with applicable regulations.
• Report fleet performance and finances to upper management.
• Handle incident response for all fleet issues, accidents, defects related to vehicles, etc.
• Manage shuttle team.
• Properly schedule shuttle team to stay within contracted hours on weekly basis.
• Assist in hiring, firing, and disciplinary actions of employees.
• Follow safe driving procedures and safety protocols at all times.
• Abide by all rules and regulations set by the VA.
• Conduct pre/post trip shuttle inspections prior to and after scheduled shift.
• Maintain shuttle in excellent condition by re-fueling, cleaning, and managing repairs/maintenance as needed.
• Report any issues or concerns to the Regional Manager and/or the Director of Operations.
• Uphold high standards of employees on site
• Perform other duties as assigned.

Qualifications & Skills

• Must be at least 21 years of age.
• Must have a minimum of 1-2 years related experience.
• Must pass and maintain a criminal background check and have a clean motor vehicle record.
• Must pass a pre-employment drug screen.
• Must possess strong customer service skills and the ability to respond calmly and professionally when handling conflict.
• Regularly work outdoors in inclement weather including rain, snow, heat and cold
• Must have the ability to work independently and within established guidelines, follow directions, and work well with others.
• Technical capabilities and basic computer knowledge.
• Excellent written and verbal communication.
• Excellent organizational skills & attention to detail.
• High School Diploma or equivalent, required.

Experience Requirements

• 1-year management experience, required.
• 1-year CDL driving experience, required.
• 1-year fleet maintenance and repair experience, preferred
• Commercial passenger vehicle experience, preferred

Required Licenses or Certifications

• High school diploma or equivalent
• Valid/Current Commercial Driver’s License with P endorsement
• Valid/Current DOT Medical Certificate

Physical Requirements

• Prolonged periods of sitting while driving shuttle bus.
• Must be able to lift 35 pounds at times. 
• Must be able to work outside in all weather conditions. 
• Must be able to clearly see during light and dark conditions.
• Must be able to bend, kneel, and effectively secure wheelchairs in place with straps.
• Must be able to perform detailed maintenance checks under the hood and around engine bay of shuttle bus. 

Benefits

• Paid Time Off
• Sick Leave 
• Federal Holidays Off
• Access to 401k
• Retention bonuses
• Cell phone stipend