Branch Relationship Manager presso Consumers National Bank

Description

We firmly believe that our employees are the driving force behind our MISSION. Join us in saying, “I make a difference”.

Consumers National Bank provides a community banking environment where achievements are recognized, and employees are empowered. Our corporate culture fosters a collaborative approach to business decisions and decision making for the greater good of the organization and its customers. We work together to exceed our customers’ and shareholders’ expectations and to build lifetime relationships with them, our friends and neighbors.

We are pleased to offer a generous benefits package, competitive wages and a collaborative professional work environment. Background, credit and previous employment checks apply to all applicants. Consumers National Bank is an Equal Opportunity Educational Institution/Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.

Branch Relationship Manager

Consumers National Bank has a full-time position available for a Branch Manager managing our branch located in Minerva, OH. This position is designed with an emphasis on inside sales production and service quality, our Branch Relationship Manager will be responsible for the effective daily operations of a retail community banking center. Providing leadership and direction to your retail team to achieve sales, service and customer satisfaction goals, while promoting our core values in support of our strategic growth plan are among your primary duties.

Duties include, but are not limited to the following:

• Business Development – meet established sales goals by expanding existing customer relationships as well as gaining new business for both deposit and lending products.
• Oversee Branch Lending – support consumer lending at the branch level by maintaining and growing the current loan portfolio as well as preparing loans for approval
• Manage Branch Operations – responsible for supervising all day-to-day operations of the branch
• Personnel Management - responsible for acquiring and retaining talent through the coaching and development of employees. Ensures employees achieve the performance and activity expectations. Leads the performance management process for all direct reports.
• Compliance and Security – Supervises, adheres to, and satisfies all duties and training requirements related to company or outside agency compliance, confidentiality, security, policies, fraudulent or suspicious activity reporting, laws, and regulations as they apply to the position

Requirements

• 4-year degree in a business-related field or a combination of education and experience
• Minimum of 5+ years of service industry management experience, with current or prior banking experience preferred.
• Experience calling on and developing business with current and prospective client base
• Proven ability to manage and develop staff
• Exceptional interpersonal, listening, written, and oral communication skills
• Sound understanding of the laws and regulations related to consumer protection and lending
• Well-developed analytical, mathematical, and creative problem-solving skills
• Demonstrated commitment to excellence through continued involvement in external professional and community organizations
• Ability to effectively prioritize and execute tasks while under pressure
• Exceptional customer service skills with strong customer service orientation
• Skilled in Microsoft Office Suite, banking software, and the use of regular office equipment