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Floor Manager presso Relais & Châteaux

Relais & Châteaux · Los Angeles, Stati Uniti d'America · Onsite

$80,000.00  -  $90,000.00

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Company Description:

Providence, one of Southern California’s most respected fine dining destinations, is seeking an experienced and dedicated Restaurant Manager to join our leadership team.

Rooted in seasonality and driven by a commitment to excellence, Providence delivers refined hospitality in an environment where every detail matters. We are looking for a manager who brings structure, professionalism, and warmth to the dining room—someone who leads with both precision and care.

Job Description:

Qualified candidates will possess a minimum of  3 years of experience in a similar chef-driven, fine-dining, Michelin-starred establishment. They must also have strong leadership and communication skills.

Your Role:

  • Act as floor manager during dinner service, ensuring smooth and elevated guest experiences

  • Supervise and support all front-of-house team members

  • Schedule and staff based on business volume and service needs

  • Execute daily opening and closing procedures with consistency

  • Manage daily financial reporting and nightly recaps for ownership

  • Maintain and implement Providence’s high service standards

  • Conduct ongoing staff training, mentorship, and performance assessments

  • Oversee operational duties: menu updates, POS adjustments, reservation management, and floor plan setup

  • Coordinate with leadership on private dining and special event inquiries

  • Order and manage FOH supplies and inventory

  • Collaborate closely with the kitchen team to ensure fluid service and guest satisfaction

Qualifications:

Candidate Profile

  • Minimum 3 years of experience in fine dining or luxury hospitality in a management role

  • Strong leadership and organizational skills

  • Professional, composed, and articulate

  • Deep knowledge of wine, beer, and spirits (certifications a plus)

  • Strong understanding of classic service technique and etiquette

  • Passion for food and hospitality; familiarity with global cuisine preferred

  • Calm, solutions-oriented, and confident in leading a team of 40–50

  • Proficient in Microsoft Office; OpenTable, Aloha, Canva, or InDesign experience is beneficial

  • Familiarity with the Los Angeles fine dining scene is a plus

  • Additional language fluency is a bonus

Additional Information:

We are proud to offer: 

  • Opportunities for growth and advancement
  • Competitive salary, commensurate with experience

  • Health and dental insurance*

  • Paid vacation

  • A leadership role in one of Los Angeles’ most respected culinary institutions

  • A collaborative, professional, and growth-minded team environment

  • Family meal

  • Peer mentorship
  • Employee dining discount

We are an Equal Opportunity Employer that is committed to inclusion and diversity. 

*Company contribution depends on your plan selection. Benefit offerings are subject to change over time.  

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