Victim Assistance Coordinator - District Attorney presso Williamson County, TX

About the Department

***This position is funded to begin 10/01/2025***

Reporting directly to a Felony Prosecutor III, responsible for providing information and support to victims and witnesses of crimes that occur within the jurisdiction of the Williamson County District Attorney’s Office, and to be a liaison between those individuals and the District Attorney’s Office personnel.  

Position Duties

• Maintains knowledge of cases and case status

• Assists victims in completing Crime Victim’s Compensation (CVC) applications and VIS, as needed

• Advises victims of availability of counseling and other resources and services available through CVC and Texas Victim Information Notification Everyday (VINE)
• Serves as the District Attorney’s point of contact for victims by answering questions and receiving and processing paperwork/documents, including Emergency Protective Orders

• Communicates frequently via telephone with victims following up on the status of their case and answers questions

• Documents actions by entering notes into case management system
• Schedules meetings between victims and prosecutors and maintains calendar related to those meetings
• Attends victim meetings with prosecutors and enters meeting notes into the case management system

• Accompanies the victim in trial and other court proceedings
• Ensures contact is made with victim regarding paid restitutions, validates address, and processes check request via the County Auditor’s Office
• Processes returned mail from the victim by logging into the case management system

• Attends all meetings and trainings, as required
• Performs special duties as assigned

Grand Jury Dates Only

• Notifies victims of Grand Jury results, as directed by prosecutor
• Provides VIS form to victim for indicted cases within 10 days
• Attaches victim correspondence in case management system and documents the attachment

Trial Prep – Trials

• Sets up meetings for prosecutors as requested
• Assists and supports victims/families during trial week

Office and Community Events

• Assists with planning of National Crime Victim’s Right Week Ceremony (NCVRW) – Every April
• Assists with planning of Champions for Justice CAC/DART Conference – Every May
• Assists with planning of Tree of Angels Ceremony – Every December

ORGANIZATION RELATIONSHIPS

• Reports directly to – Felony Prosecutor III
• Direct Reports – No

PHYSICAL DEMANDS

• Position involves prolonged sitting at a workstation, visual examination of documents, reaching, walking, twisting, bending, standing and occasional lifting/carrying
• Position involves occasional lifting and carrying of up to fifty (50) pounds and exertion of up to twenty-five (25) pounds of force to move objects

ENVIRONMENTAL FACTORS

• Work is primarily indoors in an air-conditioned environment
• High-volume legal office with stressful situations
• Daily contact with victims

IRREGULAR HOURS

• Work outside of the normal office hours (Monday-Friday 8 a.m. to 5 p.m.) may be required
• May be deemed essential personnel in the event of an emergency

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.

Minimum Qualifications

• Bachelor’s degree and three (3) years of experience in criminal justice, public administration or a related field; OR an equivalent combination of education, experience, and/or training
• Working knowledge of Microsoft Office Suite and other job-related technology

LICENSES AND CERTIFICATIONS

Required

PREFERRED QUALIFICATIONS 

• Experience working in a District Attorney Office, County Government, and/or State Agency

• Experience working with victims of crime and knowledge of the criminal justice system in a public-sector setting

• Prior experience in Victim Assistance
• Bilingual (Spanish)

EMPLOYMENT TESTING 

Employment is contingent on passing any post-offer pre-employment screening as listed below:

• Criminal background check: Yes
• Motor Vehicle Record check: Yes
• Drug screening: No
• Physical exam: No
• Psychological exam: No
• Additional: N/A

Other Qualifications

A Williamson County online application (resumes alone are not sufficient) must be received before the position is closed. Positions are open until filled, subject to close at any time after five (5) business days. The Human Resources Department is located at 100 Wilco Way, Georgetown, TX 78626. Phone (512) 943-1533 or visit our website at www.wilcotx.gov/469/Human-Resources.   


Williamson County is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA).  If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department. 

TOBACCO FREE WORKPLACE POLICY

Williamson County is a tobacco free workplace. The use of tobacco products (e.g., cigarettes, cigars, pipes, snuff, chew, etc.) and Electronic Nicotine Delivery Systems (ENDS) (e.g., vapor, e-cigarettes, etc.) prohibited on all Williamson County premises. Employees who violate this policy are subject to appropriate disciplinary action up to and including termination of employment.