Case Manager II|Part Time presso None

About the Role:

This position is reserved for an experienced human service professional who works with a considerable degree of independence.  The Davis Gardens Resident Coordinator will provide direct Case Management services to the residents as needed.  This position provides administrative support to Property Management while providing coordination of all basic human needs services.  

Preferred Qualifications:

• Associates Degree preferably in a human service field
• Two(2) years experience in the Social Services/Human Services field
• Strong Assessment Skills with ability to identify a crisis situation.
• Proven ability to submit timely detailed case notes.  
• Experience working with diverse populations and understanding cultural competency.

GENERAL DUTIES/RESPONSIBILITIES:

• Provide Case Management Services at 154 Warner Street or at other locations, 17.5 hours a week through referrals and coordination of access to residents with a flexible array of comprehensive participation services. 
• Provide child focused interventions, domestic violence support, parent-child literacy activities and tenant advocacy.
• Provide care coordination, mental health, educational, vocational, employment enhancements/support and money management.
• Life Skills Teaching which includes but is not limited to cooking, housekeeping, personal care, initiating help for services, coordination of personal and medical appointments, time management, etiquette, parenting and household management.
• Initiate/Facilitate Employment Preparedness, Educational, housing stability and financial literacy workshops/fairs.
• Complete intake and assessment and collaboratively prepare a service plan with the residents to measure outcome.
• Work with property management staff and residents to plan, implement and assist with hosting activities and programs that build meaningful connections between residents and their neighbors, between residents and the apartment community, and between residents and the larger community.  
• Plan and implement social events and annual celebrations.

Skills:

The required skills for this position include strong communication and interpersonal abilities, which are essential for building rapport with clients and collaborating with service providers. Organizational skills are crucial for managing multiple cases and ensuring that all documentation is accurate and timely. Problem-solving skills will be utilized daily to address client challenges and develop effective care plans. Additionally, knowledge of community resources will enable the Case Manager II to connect clients with the appropriate services. Preferred skills, such as cultural competency, will enhance the ability to work effectively with diverse populations, ensuring that all clients feel understood and supported.