Case Manager - Housing Locator & Mental Health Professional presso ASSOCIATION FOR INDIVIDUAL DEVELOPMENT

Case Manger -Housing Locator & Mental Health Professional

$1,000 Sign on Bonus 

The Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose.  We are looking for a Case Manager- House Locater & Mental Health Profession who demonstrates this mission and wants to work for an organization that makes a difference in the community. 

Schedule: Monday-Friday -9:00am-5:30pm

What you will be doing? 

• The Case Manager MHP is responsible for developing and implementing individual treatment plans utilizing the IM+CANS to maximize the clients’ independent community living skills.
• The Case Manager MHP must complete documentation of mental health services provided in accordance with state and agency standards as applicable.
• The Case Manager MHP is responsible for assisting clients in locating and maintaining housing and assist with barriers to living in the community to live successfully in permanent supportive housing.
• The Case Manager MHP is expected to work with a team of behavioral health service providers within the agency to ensure a positive client-centered approach.
• The Case Manager is expected to maintain professional and effective relationships with agency clients and landlords.
• This job position may have some work components that can be performed remotely. Remote work arrangements are not a right or entitlement of employment. They are discretionary and subject to demonstrated performance and operational needs. Approval may be rescinded at any time at the sole discretion of management.

Job Responsibilities

• Work scheduled hours and be flexible to meet client and program needs, as assigned by Program Manager or Director.
• Responsible to provide independent program coverage when scheduled.
• Assure compliance with all agency, state and federal regulations while providing services and completing assignments.
• Review and follow updated policies and procedures.
• Facilitate communications and coordination of services with other AID staff and professionals in the community utilizing phone communication and email.
• Maintain professionalism and good boundaries when working with clients, coworkers and outside agencies.
• Meet minimum service hour provision productivity standards (MRO) monthly.
• Complete all required case management documentation (IM+CANS, consents, residential/agency paperwork) on a timely basis.
• Complete and sign all MRO Documentation within 48 hours using Cx360
• Meet with all assigned clients on regular basis depending on program and client needs; submit daily activity logs.
•  Develop, review and revise the IM+CANS and complete corrections within the timeframe allotted.
•  Assist clients with activities of daily living, including apartment maintenance, and provide client training consistent with the treatment goals.
• Provide guidance to MHP and RSA staff regarding implementation of IM+CANS goals/objectives.
• Obtain Input from clients, families, guardians and other staff on how to improve residential services.
•  Monitor and report safety of clients’ living arrangement
•  Acquire and maintain required trainings and certifications as well as any other trainings assigned by Manager.
• Assist clients in paying bills, budgeting and banking per program procedure.
•  Oversight or management of client funds when necessary (dual signature accounts, AID rep. Payees).
•  Obtain and maintain client benefits (Social Security, Medicaid, Link Card, Etc.).
•  Assure client records are properly maintained per agency procedures.
•  Complete authorizations, reauthorizations and spend-down paperwork in a timely fashion.
•  Update Cx360 with corrections whenever necessary, but at least annually to ensure accuracy of records.
• Provide effective services for clients’ individual needs and in line with client rights and the Mental Health Recovery Model.
• Attend monthly clinical supervisions per DHS requirement
• Attend monthly team meetings and be a positive contributor.
• Recognize emergency situations and take appropriate action. Contact Manager and Director per procedure. Complete necessary paperwork correctly (incident reports, petitions, encounters).
• Coordinate and provide linkage and referrals to other community support services.
• Knowledge, understanding, and implementation of principals of housing first, and harm reduction.
• Ability to work with diverse population, with specific concentration in mental health, substance abuse, intellectual developmental disabilities, and physical disabilities.
• Ability to develop relationships with community landlords in order to quickly find clients community housing.
•  Coordinate and provide care that is safe, timely, effective, equitable, and client centered.

Additional Job Responsibilities:

• Promote a relationship between clients’ families and additional supports.
• Provide transportation to clients in personal or agency vehicles when necessary for work, shopping, appointments, etc.
• Maintain a positive and professional working relationship with coworkers, agencies and other stakeholders.
• Maintain a team approach to services and maintain client rights.
• Participate in agency committees as assigned.
• Assure the coordination of services in the community to meet client needs (i.e. Financial, legal, advocacy, medical, ect.)
• Promote community / family involvement in facility programs.
• Participate in and promote organizational and division fund-raising and annual events.
• Participate in the planning and implementation of client activities.
• Request scheduled and unscheduled PTO utilizing the PayCom program. Complete punch requests on PayCom as necessary.
• Follow program and agency procedures for notifying management when unable to attend a scheduled workday.
• Perform all other related duties, as assigned and in accordance with AID policies and philosophies.
• Promotes client wellness through coaching, counseling, consultation, motivational enhancement, and information and referral services to clients facing various health challenges, as needed.
• Communicates with service delivery partners, which may include Physicians, Nurse Practitioners, Counselors, Pharmacists, Employers, Community Supports, and other Health Professionals, as needed, to facilitate the achievement of client’s wellness objectives.
• Utilizes a variety of appropriate resources and educational materials for wellness coaching. (i.e., Health Matters Curriculum, Smoking cessation materials, Weight Management information, etc.)
• Promote awareness and respect for the diversity of our clients, employees, families and other stakeholders.
• Advocate on behalf of clients and make recommendations as needed.
• Attend staffing with other community agencies as needed
• Implement Coordinated Entry per System Coordination and Entry Policies and Procedures

What will we provide Full Time employees. Benefits_Summary.pdf 

• $1000 sign on bonus for full-time  
• 21 Days of Paid Time Off plus 10 Paid Holidays  
• Paid training 
• Tuition reimbursement  
• Benefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance 
• 401K with a 3.5% company contribution after one year. 

Education:

• Bachelor’s degree in human services or related field required

Experience:

• Experience working in social services required.
• Experience with locating housing or working in housing related field.
• Experience working with diverse populations.
• Experience with working with mental health and substance use disorders.
• Knowledge of tenant and landlord rights/laws
• Bilingual preferred

Physical:

• Navigation of stairs
• No lifting restrictions.
• Ability to provide services in clients’ homes.

Equipment:

• Computer including Microsoft Windows applications
• Copy Machine
• Telephone with voice mail system
• Basic household appliances

Additional Requirements:

• The use of personal automobile, a valid driver’s license, and the minimum amount of liability insurance as defined by AID’s Personnel Policy
• Drive self and clients in agency or personal vehicle.
• Must acquire and maintain certifications in First Aid, CPR, Non-violent crisis intervention training, CEU’s and other relevant trainings
• Evening hours may be required
• Must be able to drive a passenger vehicle
• Must maintain IM+CANS certification