Customer Service Representative- Grace Animal Hospital presso Encore Vet Group
Encore Vet Group · Lexington, Stati Uniti d'America · Onsite
- Junior
- Ufficio in Lexington
Be the first smile they see. The voice they trust. The heart of our front desk.
- Award Winning Reputation- Voted Best of Lexington every year from 2010–2025 by Lexington Life Magazine, we’re known for excellence and compassion.
- Culture of Kindness - We lead with empathy, treating every patient and pet parent with warmth, respect, and grace.
- Supportive & Modern Workplace - From cutting-edge equipment to a strong team-first culture, we invest in your growth and success every step of the way.
- Greeting clients warmly in person and over the phone
- Managing appointments and maintaining accurate patient records
- Providing clear, compassionate communication about services and financial options
- Supporting the medical team through strong coordination and follow-through
- Creating a calm, welcoming environment for clients and their pets
A people person who loves to create great experiences from the first phone call to the final tail wag.
Organized and detail-obsessed, keeping appointments, records, and communication running smoothly.
A master multitasker who stays cool and kind even during the busiest times.
Tech-savvy and confident navigating digital systems and patient charts.
Calm, clear, and compassionate, especially when pet parents are stressed.
Eager to grow your skills in a hospital that values professional development and team culture.
Lexington, SC, is a friendly and vibrant community just outside Columbia. With scenic walking trails, local boutiques, live music, farmers' markets, and family-friendly parks, Lexington offers the perfect blend of small-town charm and modern convenience. Whether you're into lake days, food festivals, or just enjoying a slower pace of life, Lexington makes it easy to feel at home.
- Competitive pay, based on experience
- Medical, dental, vision, and life insurance (some plans include free outpatient mental health care)
- Generous CE allowance + paid CE time
- Uniform allowance
- Pet care discounts for your personal pets
- PTO, floating holidays, parental leave, and military leave
- A robust Employee Assistance Program (from finances to wellness and everything in between)
- Access to Encore Vet Group’s library of training, CE, and career development resources
- A 401(k) with up to 5% company match.
Want to work somewhere you can grow, belong, and be part of something special? Apply today!
Check us out: www.gracepets.com
Encore Vet Group is a community of veterinary hospitals that share a passion for the profession and a strong commitment to those who provide veterinary care. We are dedicated to a great culture, strong leadership, and high-quality medicine. Veterinary practice success doesn’t happen without these key ingredients.
Our hospitals maintain the culture and atmosphere of a private veterinary practice while gaining access to collective resources and veterinary business management expertise to help lead their teams forward and shape their future. Whether you're a veterinarian, technician, or support staff, our focus is to support you in doing what you love — caring for animals while advancing your career.
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