Design Lead presso IFX Payments

About IFX Payments

We're an award-winning global provider of foreign exchange and payment solutions. At IFX, our mission is to become the number one service-led alternative banking partner in EMEA for corporates and Financial Institutions that add value beyond the transaction. We have one guiding principle: to Win. Properly.

What we offer

Everyone at IFX Payments has a meaningful and impactful role to play in helping us achieve that goal. We take pride in the quality of our work but balance that with the speed, intent, tenacity, and focus needed to win. We're a high-performance team who can trust each other as individuals to get the job done so we can be successful together.

Being part of IFX Payments, you'll receive every opportunity to thrive in your role to contribute to that success. We'll invest in you along the way to genuinely help you grow and take your career to new and exciting places. You'll work alongside experienced industry leaders, receive guidance from pioneering performance coaches and have the option to gain qualifications in your field that help you realise your ambitions. In exchange, we don't expect anything extra from you during your time here. We only ask you to do one thing: Make it count.

Benefits

• 25 days of annual leave + bank holidays and your birthday off. 
• Pension auto-enrolment with salary sacrifice contributions.
• Healthcare cash plan including support for dental, physio and therapies. 
• Discounts on fitness, cinema discounts, shopping, travel, entertainment and more!
• Life Insurance.
• Work abroad.
• Cycle to work.
• Nursery fees salary exchange.
• Employee Assistant Programme
• Career progression with excellent training and development.
• Company events – Pub nights, sporting events, seasonal parties, socials

Overview of the role

We are seeking a passionate and pragmatic Design Lead to lead the development of the design function at IFX Payments. This is a unique opportunity to establish and shape a design culture that encompasses UI/UX, API documentation, and visual identity across the organisation. 

Customer-centric simplicity is a core pillar of our product philosophy. As our first in-house design leadership hire, you’ll lead the evolution of design as a strategic function across the organisation.
and play a hands-on role in making it real. From establishing scalable design processes and embedding AI-powered tools, to crafting high-impact visual assets for Marketing, you’ll be equally confident setting strategic direction and rolling up your sleeves to contribute directly. 

Responsibilities 

• Provide regular reporting to the Product Director as required 

• Build and lead a high-performing design team across product design, UX, and graphic design. 

• Champion customer-centric simplicity at every stage of the product development lifecycle. 

• Take ownership of the design of the ibanq platform - from the initial application journey through to more complex workflows. 

• Oversee and continuously improve our API documentation, working closely with Engineering to ensure clarity and consistency. 

• Collaborate with the Marketing team to produce visually engaging assets that support brand storytelling, campaigns, product launches, and events. 

• Establish and uphold design best practices, processes, and standards that are scalable and sustainable. 

• Foster a strong culture of feedback - both within the design team and across wider teams. 

• Remain hands-on with the work: sketching, prototyping, testing, and iterating - particularly during the early stages of development. 

• Keep informed of industry trends, evolving design practices, and emerging tools - introduce
  new approaches that elevate our design output, and utilise the latest AI tools to drive efficiency in Product. 

Requirements

• Wealth of experience in a leadership or senior IC role. 

• A portfolio that demonstrates both strong craft and strategic thinking. 

• Experience working across UI/UX, documentation, and graphic design. 

• Proven ability to build and lead teams, but equally comfortable getting deep into Figma when needed. 

• Strong interpersonal and communication skills with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels. 

• Ability to adapt quickly to changing priorities and work effectively in a fast-paced, dynamic environment. 

• Proven ability to drive process improvements and optimise business outcomes. 

• Strong business acumen with a deep understanding of industry trends, market dynamics, and customer needs. 

Diversity & Inclusion

We believe that diversity and inclusion are essential to our success. We are committed to fostering a culture where everyone feels valued and respected, regardless of their background, identity or experiences. By embracing diverse perspectives and promoting equity, we aim to create an environment where all employees can perform and reach their full potential.  

Additional Information

- We work on a hybrid basis from our office in central London. 
- You must be eligible to work in the UK to be considered for this position. 
- Full background check will be carried out.