Senior Business Change Practitioner presso Financial Conduct Authority

Senior Business Change Practitioner

Division – Operations

Directorate - Change

Team – Operations and DTI

Salary - National (Edinburgh and Leeds) ranging from £52,400 to £75,000 and London £57,700 to £82,000 per annum (Salary offered will be based on skills and experience)

About the FCA

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

Our Change Directorate is at the forefront of our ambition to transform the FCA into a data-led regulator, and our work enables the FCA to effectively regulate some of the UK’s most complex financial markets.

Within the Change Directorate, our Departmental Change Teams (DCT) work closely with business areas to deliver business change activities in support of technology, regulation, process and behavioural changes. DSTs are made up of key change disciplines such as business change, project management and business analysis.

We are looking for an experienced Senior Business Change Practitioner to join our Departmental Change Team to help to deliver our portfolio. The successful candidate will be responsible for the people side of business and technical change; they will have a track record of delivering end-to-end business and technology change in challenging environments, will demonstrate outstanding stakeholder management and communication skills, and use their problem-solving, proactive mindset to collaborate with others developing and implementing appropriate change management strategies on projects and programmes.

What will you be doing?

• Analysing stakeholder groups and driving stakeholder engagement and management to support project and programme delivery

• Developing detailed change impact assessments and securing a shared view of these impacts across areas impacted, the programme team and the business area sponsoring by the change

• Developing effective and appropriate change interventions and deliverables in conjunction with the business and programme team to manage these impacts. Change activities will include, amongst others: the establishment and leadership of change champion networks, communication plans, engagement materials, training needs analysis, go-live readiness plans and supporting the transition to BAU teams

• Working closely with project and programme teams to deliver change aligned to the FCA’s Change Delivery Framework and collaborating with other areas to ensure a joined-up experience for end users

• Being an active member of the Business Change practice, supporting the development of content for capability frameworks, best practice methodologies and deliverable frameworks

What will you get from the role?

• The satisfaction that your work makes a real difference and contributes to the FCA delivering on its mission

• Critical part of a delivery team delivering a pipeline of work that will help redefine the FCA’s technology landscape for years to come

• Ability to support the successful realisation of business outcomes within the FCA

• A challenging and varied workload across a varied portfolio of change 

• An opportunity to work in a collaborative, learning environment with a team of talented and motivated colleagues

Which skills are required?

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

Minimum

• Prior experience and evidence of delivering organisational change involving changes to people, processes, technology, structure, behaviour and new ways of working

• Prior experience of change management theories in the context of a delivery framework such as waterfall or agile

Essential

• Strong organisational skills with proven ability to manage competing priorities in a fast-paced environment

• Experienced in stakeholder management, overcoming resistance to change, building trust, and addressing key issues

• Knowledgeable in change management within both waterfall and agile frameworks, with experience in project planning

• Proficient in risk identification, developing mitigation strategies, and securing stakeholder agreement on risk management

• Excellent communication and interpersonal skills, including experience in crafting organisation-wide communication materials

• Collaborative team player who values diverse skills and expertise, with the ability to travel to FCA Stratford office for meetings as needed

Our Values & Diversity

We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

Did you know? 50% of our Executive Committee were the first in their family to attend university.

Benefits of working at the FCA

• 25 days holiday per year plus bank holidays

• Hybrid working (work from home up to 60% of your time)

• Private healthcare with Bupa  

• A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)  

• Life assurance of eight times your basic salary  

• Income protection  

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements.  Many of our staff work flexibly including working part-time, staggered hours, and job shares.  We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA - Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

• This role is graded as Senior Associate - Regulatory

• Advert Closing Date:  Sunday 21st September (midnight)

• CV Review/Shortlist: Tuesday 23rd September

• First Round Interview: W/C 29th September

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time. 

Got a question?

If you are interested in learning more about the role, please contact: [email protected]

Applications must be submitted through our online portal. Applications sent via email will not be accepted.