Operations Director presso Jet Direct Mortgage

Operations Director – Mortgage Company (Monmouth County, NJ

On-Site Only)

We’re seeking a strategic, hands-on Operations Director to lead and elevate our mortgage operations. This is not a back-office role — it’s a front-line leadership position for someone who thrives on accountability, optimization, and results.

Location:

Monmouth County, NJ – On-site only. No remote work.

Key Responsibilities:

• Oversee day-to-day mortgage operations including processing, underwriting, closing, and post-closing
• Develop and implement systems to improve efficiency, compliance, and client satisfaction
• Lead, mentor, and manage operations staff to meet performance goals
• Collaborate with sales, compliance, and executive leadership to align operational strategy
• Ensure adherence to regulatory guidelines and company standards

What You Bring:

• Proven leadership experience in mortgage operations
• Deep understanding of residential mortgage workflows and compliance
• Strong organizational and analytical skills
• Ability to drive change, solve problems, and lead with confidence
• A results-oriented mindset — you don’t just manage processes, you make them better

What We’re NOT Looking For:

• Passive managers who maintain the status quo
• Remote applicants — this role requires on-site leadership
• Anyone uncomfortable with accountability and performance metrics