Community Resource Specialist presso AllCare Health

We Are Seeking Qualified Candidates to Join Our Team!

AllCare Health offers competitive wages, an excellent benefits package including affordable healthcare, 401k retirement, wellness programs, and flexible schedule options.

Summary

This position assists members in their communities to access physical, oral, and behavioral health services by building trusting relationships. This enables the community resource specialist to serve as a liaison linking intermediary between the member, various services and the community, improving quality, and cultural competence for services being rendered. This improves capacity by increasing health literacy, knowledge, and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support, and advocacy.

Essential Duties

• Provides information, assistance, tools, and support to enable a member to make the best health care decisions for their unique personal situation.
• Works in the office making phone calls and occasionally makes visits to member’s homes and/or multiple care settings, as needed.
• Completes all required documentation inclusive of electronic documentation in a timely manner in accordance with regulations and AllCare CCO and Medicare Advantage policies and procedures.
• Participates in the development of individual treatment plans with the member and their primary care team.
• Assists in removing barriers to care and individual self-management goals by bridging community, cultural, linguistic, educational, and other barriers to encourage self- care.

On Call Responsibilities

• This position may have voluntary on- call responsibilities.

Job Requirements

• Requires the use of personal vehicle for local travel (subject to mileage reimbursement).

All relevant experience can be listed in your resume to perform essential duties of the position including the following: lived, volunteer, professional, or a combination of experience and education.

Education

• High school diploma or general education degree (GED) required.
• Associate's degree (AA) from a two-year college preferred
  
  

Experience

• At least three to six months’ related experience and/or training in a similar role required
  
  

Certificates, Licenses and/or Registrations

• Valid Oregon Driver’s License and vehicle insurance.
• Completes the National Provider Identifier (NPI) registration within the first 30 days of hire.
• Current Basic Life Support (BLS) Certification or willingness to be certified within 90 days of hire.
• Current Mental Health First Aid Certification or willingness to be certified within 90 days of hire.
• Traditional Health Worker (THW) certification through OHA is required or to be obtained within two years of hire date. (Subject to pay increase upon Certification)

Technical Skills

• Basic medical knowledge, including ability to recognize social and medical risk factors, trauma symptoms and behaviors, and chronic disease conditions.
• Familiarity with the Healthcare industry.
• Exceptional writing, editing, and proofreading skills.
• Excellent computer skills, including the Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel).
• Knowledge of and compliance with HIPAA regulations

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. The employee must occasionally lift and/or move up to 55 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The noise level in the work environment is usually moderate.

• The employee has exposure to communicable disease and body fluids.
• Because of exposure to patient records of all types, the highest standard of patient confidentiality and privacy as established by business policy and HIPAA requirements must be maintained.
• The employee must be able to work onsite for all scheduled shifts.
• The employee must be able to travel locally, as needed.

Company Overview

AllCare Health Website:  https://www.allcarehealth.com.

AllCare Health is incorporated as an Oregon Benefit Corporation and has earned the coveted Certified B Corp® status since 2017. As such, AllCare Health considers its impact on community, society, and the environment in all business decisions. We have long recognized the value in social, economic, and environmental concerns of our employees, customers, and community members. (Learn more about B Corps at https://bcorporation.net/about-b-corps)

AllCare Health headquarters are located in Grants Pass in Southern Oregon on the Rogue River, surrounded by mountains, forests, small farms, and breathtaking views. This thriving and energetic community is ideal for families and outdoor enthusiasts, with a temperate Pacific Northwest climate. We enjoy easy access to outdoor sports and recreation, river rafting, fishing, hiking, biking, wineries, outdoor concerts, the world-famous Ashland Shakespeare Festival, the stunning Oregon coast, magnificent redwood forests, pristine beaches, and much more.

The AllCare Health family of businesses is guided by our corporate principles:

Purpose | Working together with our communities to improve the health and well-being of everyone.

Values | Trust, Innovation, Relationships, and Voice.

Vision | Thriving, Inclusive, and Equitable communities.

Brand Promise | Changing Healthcare to Work for You.

AllCare Health is dedicated to building a diverse and authentic workplace centered in belonging and serving our growing community. If you are excited about this open position but your experience does not align perfectly with every qualification in this post, we encourage you to apply anyway or reach out to our human resources department. You may just be the right candidate for this role or others. 

If you need accommodations, help in the application process, or wish to receive this job announcement in an alternative format, please call 541-471-4106 and ask for Human Resources.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.