Client Services Assistant – Melbourne presso Pinsent Masons

Be the backbone of a high-performing workplace.

At Pinsent Masons, our Melbourne office runs smoothly thanks to people who thrive behind the scenes. As our next Client Services Assistant, you’ll play a pivotal role in keeping our operations seamless, safe, and welcoming so our client-facing teams can focus on what they do best.

What you’ll do:

• Operational Support: Coordinate facilities, manage vendors, and keep our office running to the highest standards, from supplies and safety to building access and compliance.
• Workplace Safety: Take an active role in health, safety, and emergency procedures, ensuring our environment is safe and compliant for everyone.
• Travel Coordination: Manage travel bookings and coordination, support staff on the move, and help new travel bookers get up to speed.
• Reception Cover: Step in to deliver a warm, professional welcome when needed, and support meeting room and event coordination.
• Admin & Logistics: Tackle a variety of admin tasks, from courier management to supporting internal events and presentations.

About you:

• Experience in client services, facilities, or admin support, ideally in a legal or professional services environment.
• A knack for juggling priorities, solving problems, and keeping things running smoothly.
• Confidence working independently and as part of a team.
• A proactive, service-focused mindset with a sharp eye for detail.
• Willingness to support safety and compliance (First Aid and Emergency Warden training can be provided).

Why join us? 

You’ll be trusted with real responsibility, variety, and the chance to make a visible difference every day. If you’re looking for a role where your initiative, reliability, and professionalism are valued, and where no two days are the same then we would love to hear from you! 

Applications:

To be considered for this opportunity, please submit your application via this advertisement. 

What makes Pinsent Masons a great place to work?

• We have a global reach and a local feel. With 28 offices and 2000 lawyers operating across Asia Pacific, Europe, Africa and the Middle East, you'll be exposed to domestic, international and multi-jurisdictional high-profile work, yet be in an office where everyone knows your name.
• We do things a bit differently. Legal services are at the core of our business; however, we have diversified into other areas providing complimentary services to clients through offerings like Vario flexible services.
• We like to be flexible. Our firm is professional and allows you to bring our whole self to work. Dress for your day and in your own style and participate in practices that support your wellbeing, mental wellness and work/life balance so that everyone can thrive at work and at home.
• We're lots of fun and very inclusive. You'll also have plenty of opportunities to participate in, and even run, social activities, diversity and inclusion networks, and charitable initiatives.

Diversity and Inclusion:

At Pinsent Masons we value diversity and inclusion. We are committed to creating a better workplace where all our talent can succeed and feel like they belong. We want to attract, retain and develop people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability/long term condition, sexual orientation, gender identity or expression or any other characteristics protected by local law in the jurisdictions in which we operate.